The Hitchhiker’s Guide to Design Research Agencies

This guide is designed to provide a map of design/user research agencies for people seeking user experience jobs from around the world. The reason for this guide is when planning my ‘International Design Walkabout’, a global list of design/user research companies could not be found. Therefore I set about mapping this terrain by asking people I know to recommend design/user research companies.

If you can add to the map below, feel free to add a comment on this post, and I will update this map.

In my quest to create a global map for design/user research agencies, I was recommended the following companies, covering 34 countries spanning five regions.

Americas

Argentina

Insitum – Buenos Aires

Address Paraguay 5560 3B, Buenos Aires (1425), Argentina | Phone +54 (9 11) 4082.6789 | Website www.insitum.com | Email argentina@insitum.com | Twitter @insitum | About Innovation consulting firm specialized in helping companies improve their products, services, brands and processes through a deep understanding of users’ needs.

Muliplica – Buenos Aires

Address Juncal, 1978 2 º F Buenos Aires | Phone (+54) 11 4813 2925 | Website www.multiplica.cl | Email buenosaires@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

R/GA – Buenos Aires

Address Bouchard Plaza Building, Bouchard 557/599 – 20th floor, Buenos Aires C1106ABG, Argentina | Website www.rga.com | Phone +54 11 4850 1370 | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

Brazil

Insitum – São Paulo

Address Rua Capote Valente 178, Cep: 604533-010, Jardin Paulista, São Paulo – SP | Phone +55 (11) 2507.9102 | Website www.insitum.com | Email brasil@insitum.com | Twitter @insitum | About Innovation consulting firm specialized in helping companies improve their products, services, brands and processes through a deep understanding of users’ needs.

live|work – São Paulo

Address Av. Brig. Faria Lima, 1656 – 3º Andar, São Paulo – SP, Brasil | Website www.livework.co.uk | Phone +55 (11) 2847 4955 | Twitter @liveworkstudio | About Live|work is a unique multi-disciplinary team of designers, technologists, social anthropologists, marketeers, management consultants, operations professionals and entrepreneurs who bring an experienced, pragmatic, rigorous and passionate approach to the development of new breakthrough service propositions for clients.

Mercedes Sanchez – Cotia

Address Av. Elias Zarzur, 168, Granja Viana, Cotia – SP, Brazil CEP 06708-210 | Phone 55 11 4702-8169 | Website www.mercedessanchez.com.br | Email mercedes@mercedessanchez.com.br | Twitter @mercedessanchez | About We offer usability testing and user experience research in Brazil and Latin America to help global companies to design products and applications that are enjoyable and easy to use for local customers.

Muliplica – São Paulo

Address Av Paulista 2202, 6 º 01310-300 São Paulo | Phone (+55) 11 3795-8221 | Website www.multiplica.cl | Email saopaulo@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

R/GA – São Paulo

Address Rua Estados Unidos, 136 São Paulo, 01427-000, Brazil | Website www.rga.com | Phone +55 11 8783 8682 | Email web@rga.com | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

ThoughtWorks – Porto Alegre

Address Avenida Ipiranga, 6681 – prédio 99a – 14 andar – sala 1402, Porto Alegre – RS, Partenon, 90619 – 900, Brazil | Website www.thoughtworks.com | Phone +55 51 30 793550 | Email info-br@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Voel – Belo Horizonte/Minas Gerais

Address Rua Brasópolis 268A, Belo Horizonte/Minas Gerais – Brazil | Phone 55 31 2551-3294 | Facebook Facebook.com/voeldesign | Website www.voel.in | Email contato@voel.in | Twitter @voeldesign | About A design company and our focus is design custom and appropriate solutions for every need. Our work is help companies create, reinvent or innovate in businesses, products, services or brands by adding the strategic thinking and a holistic view of the designer.

Canada

Sapient – Toronto

Address 129 Spadina Ave. Suite 500, Toronto, Ontario, Canada M5V 2L3 | Website www.sapient.com | Phone +1 (416) 645 1500 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

ThoughtWorks – Calgary

Address Suite 1100, 600 6th Ave SW, Calgary, Alberta Canada T2P 0S5 | Website www.thoughtworks.com | Phone +1 866 303 3287 | Email info-ca@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Toronto

Address Suite 1 Yonge Street, Suite 1801 Toronto, ON, Canada, M5E 1W7 | Website www.thoughtworks.com | Phone +1 416 214 7737 | Email info-ca@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Yu Centrik – Montréal

Address 1654 Mont-Royal Avenue East, Suite 2, Montréal, H2J 1Z5, Quebec, Canada | Phone 514.523.5862 | Website www.yucentrik.ca | Email info@yucentrik.ca | About Yu Centrik is an independent firm that is highly specialized in the field of interface usability. Yu Centrik helps its clients to develop a user experience that is globally positive, consistent, and comprehensive in all of the various ways in which a product is used.

Chile

Ayer Viernes – Providencia

Address Antonio Bellet, 226, Providencia, Santiago Metropolitan Region, Chile | Phone +56-32-215 6588 | Website www.ayerviernes.com | Email ayer@ayerviernes.com | Twitter @ayerviernes | About Strategy & User Centered Design company

Ayer Viernes – Viña del Mar

Address Uno Norte 525, of.408 2520309 Viña del Mar | Phone +56-32-215 6588 | Website www.ayerviernes.com | Email ayer@ayerviernes.com | Twitter @ayerviernes | About Strategy & User Centered.

Colombia

Insitum – Chapinero Alto

Address Carrera 6 # 57-37, Chapinero Alto, Bogotá | Phone + 57 (1) 248.3685 | Website www.insitum.com | Email colombia@insitum.com | Twitter @insitum | About Innovation consulting firm specialized in helping companies improve their products, services, brands and processes through a deep understanding of users’ needs.

Mexico

Insitum – San Ángel

Address Dr. Gálvez #25, 2o piso, San Ángel, 01000, México, Distrito Federal | Phone +52 (55) 5616.8888 | Website www.insitum.com | Email mexico@insitum.com | Twitter @insitum | About Innovation consulting firm specialized in helping companies improve their products, services, brands and processes through a deep understanding of users’ needs.

Muliplica – Col. Santa Fe

Address Gonzalez Camarena, 1450 6C Col. Santa Fe, Mexico City | Phone (+52) 55 5257 5981 | Website www.multiplica.cl | Email mexicodf@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

United States of America

Adaptive Path – San Francisco

Address Pier One, Bay 2 (North of the Ferry Building) San Francisco, CA 94111 | Phone +415 495 8270 | Website www.adaptivepath.com | Email contactus@adaptivepath.com | Twitter @AdaptivePath | About Our mission is to deliver great experiences and improve people’s lives, while sharing our advances in the field with our clients, partners, and peers

Adaptive Path – Austin

Address 1300 Guadalupe Street Suite 400 Austin, TX 78701 | Phone +512 852 8013 | Website www.adaptivepath.com | Email contactus@adaptivepath.com | Twitter @AdaptivePath | About Our mission is to deliver great experiences and improve people’s lives, while sharing our advances in the field with our clients, partners, and peers.

AKQA – New York

Address 10th Floor, 175 Varick Street, New York, NY 10014, United States | Website www.akqa.com | Phone +1 (212) 989 2572 | Email info@akqa.com | About AKQA works in partnership with clients to deliver vision, thought leadership and highly effective, award-winning solutions that people want to share.

AKQA – San Francisco

Address 118 King Street, San Francisco, CA 94107, United States | Website www.akqa.com | Phone +1 (415) 645 9400 | Email info@akqa.com | About AKQA works in partnership with clients to deliver vision, thought leadership and highly effective, award-winning solutions that people want to share.

AKQA – Washington

Address 3299 K St, NW, 5th Floor, Washington D.C., 20007, United States | Website www.akqa.com | Phone +1 (202) 337 2572| Email info@akqa.com | About AKQA works in partnership with clients to deliver vision, thought leadership and highly effective, award-winning solutions that people want to share.

Backstories Studio

Address 353 Kearny Street, Suite 51, San Francisco, California 94108 | Phone (415) 236-0244 | Website www.backstoriesstudio.com/backstories/welcome.html | Email info@backstoriesstudio.com. | About Helping insights and strategy firms go beyond the typical deck.

Bressler group

Address 2400 Market Street, Suite 1-2 Philadelphia PA 19103.3031 | Phone 215.561.5100 | Website www.bresslergroup.com | Email jsquire@bresslergroup.com | Twitter @Bresslergroup

Catapult Thinking

Address 145 South Street, Fourth Floor, Boston, MA 02111

| Phone 617.350.5277 | Website www.catapultthinking.com | Email inquiries@CatapultThinking.com | About Catapult Thinking excels at the point where management and marketing consultancies, advertising agencies and product design studios converge.

Cheskin Headquarters – Redwood Shores

Address 255 Shoreline Drive, Suite 350, Redwood Shores, CA 94065 | Phone 650.802.2100 | Website www.cheskin.com | Twitter @Cheskin | About We guide innovation through the understanding of people, culture and change.

Cheskin – New York

Address 11 Madison Avenue 12th Floor New York, NY 10010 | Phone 510.501.3809 | Website www.cheskin.com | Twitter @Cheskin | About We guide innovation through the understanding of people, culture and change.

Cheskin – Washington

Address 2018 156th Avenue NE Bellevue, WA 98007 | Phone 415.336.3558 | Website www.cheskin.com | Twitter @Cheskin | About We guide innovation through the understanding of people, culture and change.

Context Based Research Group – Baltimore

Address 100 N. Charles Street 15th Floor Baltimore, MD 21201| Phone 410-223-3589 | Website www.contextresearch.com | Email info@contextresearch.com | About Context-Based Research Group, established in 1999 combines the qualitative research skills of cultural anthropologists and the communications and business strategy of marketing experts.

Continuum Innovation – Washington

Address 1220 Washington Street, West Newton, MA 02465 USA | Phone +1 617 969 5400 | Website continuuminnovation.com | Twitter @_Continuum | About A global innovation and design consultancy with offices in Boston, Los Angeles, Milan, Seoul and Shanghai.

Continuum Innovation – Los Angeles

Address 901 Abbot Kinney Boulevard Venice, CA 90291 | Phone +1 424 214 1200 | Website continuuminnovation.com | Twitter @_Continuum | About A global innovation and design consultancy with offices in Boston, Los Angeles, Milan, Seoul and Shanghai.

Cooper – San Francisco

Address 100 First Street 26th Floor, San Francisco, CA 94105 | Phone +1 415.267.3500 | Website www.cooper.com | Email business@cooper.com| Twitter @MrAlanCooper | About We work with companies to create products and services that delight the people who use them.

Curedale – Topanga

Address PO Box 1153, Topanga CA 90290 USA | Phone +1 616.405.8074 | Website www.curedale.com | Email info@curedale.com | Twitter @DesignResearch | About Internationally recognized boutique product design and design research firm.

Doblin – Chicago

Address 111 East Wacker Drive, Suite 300, Chicago IL 60601 | Phone 312 443 0800 | Website www.doblin.com | Email info@doblin.com | About We wish innovation were easy. It’s not. Yet as the pace of structural change accelerates across industries and firms scramble to keep up, it’s also clear that innovation is no longer optional.

Electronic Ink – Philadelphia

Address One South Broad Street 19th Floor, Philadelphia, PA 19107, USA | Website www.electronicink.com | Phone (+01) 215.922.3800 | Email info@electronicink.com | Twitter @ElectronicInk | About Electronic Ink is an international business system Design consultancy dedicated to improving the way people interact with technology, environments and one another.

Fjord – New York

Address 180 Varick Street, Suite 1116, New York 10014 USA | Phone +1 646 484 5558 | Website www.fjordnet.com | Twitter @fjord | About Fjord is different. Read about our people, their mission and the latest news from our world.

Frog Design – Massachusetts

Address 38 Cameron Avenue, 2nd Floor Cambridge, Massachusetts 02140 | Phone +1 617 245 1811 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Frog Design – New York

325 Hudson Street, 7th Fl, entr. Vandam, New York, NY 10013 | Phone +1 212-965-9700 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Frog Design – San Francisco

660 3rd Street, 4th Floor San Francisco, CA 94107 | Phone +1 415-442-4804 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Frog Design – Seattle

Address 413 Pine Street, 2nd floor Seattle, WA 98101 | Phone +1 206-876-3900 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Frog Design – Austin

Address 101 W. 6th Street, Suite 200 Austin, TX 78701 | Phone +1 512-477-3764 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Gravity Tanks – Chicago

Address 114 W Illinois St, Floor 3 Chicago, Illinois 60654 | Phone +1.312.988.3000| Website www.gravitytank.com/featured | Email careers@gravitytank.com | Twitter @gravitytankinc | About gravitytank is a leading innovation consultancy that partners with clients to create new growth for their business.

Havlerson Group

Address 193 N Marion St Oak Park, IL 60301 | Phone 708.524.8080 ext 223 | Website www.halversongroup.com | Email info@halversongroup.com | About Halverson Group specializes in studying how businesses are set up to serve their customers, how consumers engage products and messages, and how well employees deliver the promised brand experience.

Heath Wallace – Chicago

Address 222 Merchandise Mart PlazaSuite 250, Chicago, IL, 60654 USA | Website www.heathwallace.com | Phone +1 312-951-4000 | Email info@heathwallace.com | Twitter @HeathWallace | About We create user-friendly, accessible websites for leading financial services companies worldwide.

HumanCentric – North Carolina

Address 200 MacKenan Drive, Cary, North Carolina 27511| Website www.humancentric.com | Email info@humancentric.com | Phone 866.356.9023 | Twitter @HumanCentric | About We believe great experiences come from understanding people.

Ideo Boston

Address 485 Massachusetts Ave, Cambridge, MA 02139, USA | Website www.ideo.com | Phone +1 617 844 2400 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

IDEO Chicago

Address 626 West Jackson Blvd, 7th Floor, Chicago, IL 60661 | Website www.ideo.com | Phone +1 312 869 6000 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

IDEO New York

Address 28 Mercer St, New York, NY 10013, USA | Website www.ideo.com | Phone +1 212 965 6100 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

IDEO Palo Alto

Address 100 Forest Ave, Palo Alto, CA 94301, USA | Website www.ideo.com | Phone +1 650 289 3400 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

IDEO San Francisco

Address Pier 28, The Embarcadero San Francisco, CA 94105 | Website www.ideo.com | Phone +1 415 615 5000 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

Jump Associates – San Mateo

Address 101 South Ellsworth Avenue Suite 600 San Mateo, CA 94401 | Phone (650) 373-7200 | Website www.jumpassociates.com | Email sanmateo@jumpassociates.com | Twitter @JumpAssociates | About Jump is a hybrid strategy firm focused on growth. We help companies create new businesses and reinvent existing ones.

Jump Associates – New York

Address 915 Broadway 15th Floor, New York, NY 10010 | Phone (212) 392-5000 | Website www.jumpassociates.com | Email newyork@jumpassociates.com | Twitter @JumpAssociates | About Jump is a hybrid strategy firm focused on growth. We help companies create new businesses and reinvent existing ones.

Kicker Studio – San Francisco

Address 300 Brannan Street, Suite 207, San Francisco, CA 94107 USA | Phone +1 415-796-3434. | Website www.kickerstudio.com | Email jobs@kickerstudio.com | Twitter @kickerstudio | About We make technology compelling and natural. We design apps, consumer electronics, appliances, touchscreen UIs, devices, gestural interfaces, and robot.

Lextant – Columbus

Address 580 North 4th Street #610, Columbus, OH, USA | Phone 800.324.1613 | Website www.lextant.com | Email info@lextant.com | Twitter @lextant | About Lextant is a design research and user experience firm that helps companies bring the best possible products and services to market. Our innovative techniques dig deep into customer emotions – the frustrations, expectations, needs, and aspirations that frame every brand experience. These insights give our clients design clarity, a key to aligning efforts, reducing risk, and building customer loyalty.

Lime Design – Based in Palo Alto

Website www.limedesignassociates.com | Email hello@limedesignassociates.com | Twitter @limedsgn | About We catalyze human-centered innovation.

Lippincott – Boston

Address 200 Clarendon Street, Boston, MA 02116, United States | WWebsite www.lippincott.com | Email info@lippincott.com | About We focus on seeing brand as possibility – a powerful asset for sharing stories, shaping experience and shifting demand.

Lippincott – New York

Address 499 Park Avenue, New York, NY 10022, United States | Website www.lippincott.com | Email info@lippincott.com | Phone +1 212 521 0000 | About We focus on seeing brand as possibility – a powerful asset for sharing stories, shaping experience and shifting demand.

Mad*Pow – Portsmouth

Address 27 Congress Street Portsmouth, NH 03801 | Phone 603.436.7177 | Website madpow.com | Email solutions@madpow.net | Twitter @MadPow | About Experience design agency that partners with industry leaders to create intuitive websites, internal systems, applications and interactive media.

Mad*Pow – Boston

Address 319 A Street Boston, MA 02110 | Phone 617.426.7177 | Website madpow.com| Email solutions@madpow.net | Twitter @MadPow | About Experience design agency that partners with industry leaders to create intuitive websites, internal systems, applications and interactive media

Mad*Pow – Louisville

Address 806 1/2 E Market St. Louisville, KY 40206 | Phone 270.779.5958 | Website madpow.com | Email solutions@madpow.net | Twitter @MadPow | About Experience design agency that partners with industry leaders to create intuitive websites, internal systems, applications and interactive media.

Method – San Francisco

Address 972 Mission Street, Floor 2 San Francisco, CA 94103 | Phone +1.415.901.6300 | Website method.com | Twitter @method_inc | About Method is an independent design & innovation consultancy. We solve business challenges through design thinking and create inspired products, services and brand experiences.

Method – New York

Address 151 Lafayette Street, Floor 5 New York, NY 10013 | Phone +1.212.981.9499 | Website method.com | Twitter @method_inc | About Method is an independent design & innovation consultancy. We solve business challenges through design thinking and create inspired products, services and brand experiences.

Microsoft Research – New England

Address One Memorial Drive, Cambridge, MA 02142 | Website research.microsoft.com/en-us/labs/newengland/default.aspx | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Microsoft Research – Redmond

Address One Microsoft Way, Redmond, WA 98052-6399, U.S. | Website research.microsoft.com/en-us/labs/redmond/default.aspx | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Microsoft Research – Silicon Valley

Address 1288 Pear Avenue Mountain View, CA, 94043, US | Website research.microsoft.com/en-us/labs/siliconvalley/default.aspx | Phone +1 650.693.4000 | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Mindswarms

Address 1501 Mariposa Suite 426, San Francisco, CA 94107 | Phone (888) 418-5719 | Website www.mindswarms.com | Email support@mindswarms.com | Twitter @mindswarms | About We pay people to answer questions via webcam about the products they love.

Motorola Solutions – Schaumburg

Address 1303 E Algonquin Rd, Schaumburg, IL 60196, United States | Phone +1 847-576-5000 ‎| Website www.motorolasolutions.com | About Motorola Solutions connects people through technology. Businesses and government agencies around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.

Muliplica – Miami

Address 333 NE 59th Terrace Miami, FL 33137 | Phone (+1) 877 698 99 77 | Website www.multiplica.cl | Email miami@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

Muliplica – Sunnyvale

Address 440 N. Wolfe Rd Sunnyvale, CA 94085 | Phone (+1) 877 698 99 77 | Website www.multiplica.cl | Email sanfrancisco@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

Muliplica – Sunnyvale

Address 440 N. Wolfe Rd Sunnyvale, CA 94085 | Phone (+1) 877 698 99 77 | Website www.multiplica.cl | Email sanfrancisco@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

Pacific Ethnography – California

Address P O Box 77645 San Francisco, California 94107 | Website www.pacificethnographic.org | Email info@pacificethnographic.org | About Bringing together individuals and institutions in an effort to document, raise education and awareness of indigenous cultures – their various art traditions and material culture throughout Insular Pacific | Southeast Asia, threatened by cultural extinction and globalization. They works in China too!

Peer Insights – Washington

Address 641 Pennsylvania Ave SE Washington, DC 20003 | Phone 202.506.3804 | Website www.peerinsight.com/index.php | Email info@peerinsight.com | About There expertise in design and strategy applies equally well to product-based businesses and pure service environments.

Portigal – Pacifica

Address 2311 Palmetto Ave., Suite D1, Pacifica, CA 94044 | Phone (415) 894-2001 | Website www.portigal.com | Email steve@portigal.com | About We help companies discover and act on new insights about their customers and themselves.

Profero – New York

Address 206 FIfth Avenue, 5th Floor New York, 10010 | Website www.profero.com | Phone +1646.681.3500 | Email kerwin.ma@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

R/GA – San Francisco

Address 35 South Park, San Francisco, CA 94107 | Website www.rga.com | Phone +1 415 624 2000 | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

R/GA – Chicago

Address 217 North Jefferson, 5th Floor, Chicago, IL 60661 | Website www.rga.com | Phone +1 312 276 5300 | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

R/GA – New York

Address 350 West 39th Street, New York, NY 10018 | Website www.rga.com | Phone +1 212 946 4003 | Email DS@rga.com | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

Sachs Insights – New York

Address 200 Varick St, New York, NY 10014 | Phone 212-924-1600 | Website www.sachsinsights.com | Email info@sachsinsights.com | About Sachs Insights is a qualitative research consultancy committed to delivering consumer-driven insights to guide the development of brands, products, services and communications.

Samsung Design Center – Atlanta

Address 6 Concourse Pkwy Suite 900, Atlanta, GA, United States | Website www.samsung.com | Phone +1 770-542-2222

Sapient – Atlanta

Address 500 North Park Town Center, 1100 Abernathy Road, N.E., Suite 1200, Atlanta, GA 30328 | Website www.sapient.com | Phone +1 (770) 407 3400 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Boston

Address 131 Dartmouth Street 3rd Floor Boston, MA 02116 | Website www.sapient.com | Phone +1 (617) 621 0200 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Chicago

Address 30 West Monroe, 12th floor Chicago, IL 60603 | Website www.sapient.com| Phone +1 (312) 458 1800 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Denver

Address 1553 Platte Street, Suite 305, Denver, CO 80202| Website www.sapient.com | Phone +1 (312) 458 1800 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Houston

Address Heritage Plaza, 1111 Bagby Street Suite 1950, Houston, TX 77002 | Website www.sapient.com | Phone +1 (713) 493 6880 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – South Santa Monica

Address Los Angeles, 1601 Cloverfield Blvd. Suite 400 South Santa Monica, CA 90404 | Website www.sapient.com | Phone +1 (310) 264 6900 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Miami Beach

Address 605 Lincoln Road, 7th floor, Miami Beach, FL 33139 | Website www.sapient.com| Phone +1 (305) 253 0100 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Miami

Address 12910 S.W. 89 Ct. Miami, FL 33176 | Website www.sapient.com | Phone +1 (305) 253 0100 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Palmetto Bay

Address 17901 Old Cutler Road, Suite 400, Palmetto Bay, FL 33157 | Website www.sapient.com | Phone +1 (305) 253 0100 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – New York

Address One Penn Plaza, 24th Floor, Suite 2400, New York, NY 10119 | Website www.sapient.com| Phone +1 (212) 560 5700 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – New York

Address 215 Park Avenue South, Level 2, New York, NY 10003 | Website www.sapient.com | Phone +1 (212) 206 1005 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – San Francisco

Address 345 Broadway, Suite 200, San Francisco, CA 94133-4502 | Website www.sapient.com | Phone +1 (415) 655 7400 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Arlington

Address 1515 North Courthouse Road, 7th Floor, Arlington, VA 22201-2909 | Website www.sapient.com | Phone +1 (703) 908 2400 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Smart Design – New York

601 W. 26th Street, 18th fl New York NY 10001 | Phone 212 807-8150 | Website www.smartdesignworldwide.com | Twitter @SmartDesign | About Design is about people. That’s smart.

Smart Design – San Francisco

640 Bryant Street San Francisco CA 94107 | Phone 415 255-7490 | Website www.smartdesignworldwide.com | Twitter @SmartDesign | About Design is about people. That’s smart.

SonicRim – Columbus

Address 846 S. High Street Columbus, OH 43206, USA | Website sonicrim.com | Email info@sonicrim.com | Phone 614-298-6844 | About SonicRim drives innovation by helping our clients understand people, cultures and trends. Our team has the necessary training and experience in Design, Market Research, Anthropology, Sociology, and Psychology, which allows us to draw upon multiple perspectives.

The Reboot – New York

Address 45 E 20th Street, 5th Floor, New York, NY, 10009 | Phone +1 917 727 5142 | Website theReboot.org | Email hello@theReboot.org | Twitter @theReboot | About We help organizations that serve the public good develop better services & programs. We work in the areas of governance, international development & civic media.

Thoughtworks – Chicago

Address 200 E Randolph St, 25th Floor, Chicago, IL 60601-6501 USA | Website www.thoughtworks.com | Phone +1 312 373 1000 | Email info-us@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Thoughtworks – San Francisco

Address 315 Montgomery Street, 16th Floor, San Francisco, CA 94104, USA | Website www.thoughtworks.com | Phone +1 415 273 1389| Email info-us@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Thoughtworks – New York

Address 1515 Broadway – 11th Floor, New York, NY 10036, USA | Website www.thoughtworks.com | Phone +1 212 520 1123 | Email info-us@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Thoughtworks – Atlanta

Address 2002 Summit Blvd, Level 3, Atlanta, GA 30319, USA | Website www.thoughtworks.com | Phone +1 404 460 5634 | Email info-us@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Thoughtworks – Austin

Address Suite 205, 611 South Congress Avenue, Austin, TX 78704, USA | Website www.thoughtworks.com | Phone +1 512 646 1040 | Email info-us@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Thoughtworks – Addison

Address Suite 600, 15455 Dallas Parkway, Addison, TX 75001, USA | Website www.thoughtworks.com | Phone +1 972 764 3400 | Email info-us@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

User Centric – Oakbrook Terrace

Address 2 Trans Am Plaza Dr, Ste 100 Oakbrook Terrace, IL 60181 | Phone +1.630.320.3900 | Website www.usercentric.com | Email info@usercentric.com | About User Centric makes technology easier to use.

Xplane – New York

Address 151 Lafayette St, New York, NY 10013, USA | Website www.xplane.com | Twitter @xplane | About We are the world’s leading information design consultancy. We take complex, messy, important ideas and make them easy to understand.

Xplane – Portland

Address 926 NW 13th Ave. Suite 220 Portland, OR 97209 USA | Website www.xplane.com | Twitter @xplane | About We are the world’s leading information design consultancy. We take complex, messy, important ideas and make them easy to understand.

Xplane – St Louis

Address 1918 Locust St, St Louis, MO 63103, USA | Website www.xplane.com | Twitter @xplane | About We are the world’s leading information design consultancy. We take complex, messy, important ideas and make them easy to understand.

Ziba – Portland

Address 1044 NW 9th Ave Portland, OR 97209 | Phone 503.223.9606 | Website www.ziba.com | Twitter @zibapdx | About We exist to design beautiful experiences. Ziba is a design and innovation consultancy that helps companies create meaningful ideas, designs and experiences that consumers crave.
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Europe

Czech Republic

ExperienceU – Prague

Address Revoluční 1082/8 110 00 Prague 5-Nové Město, Czech Republic | Phone (+420) 777 30 10 17 | Website www.experienceu.com | Email stepan.doubrava@experienceu.com | About We are a versatile team of experts with years of experience in a field that is our passion. In daily life, all around us, we see many frustrated computer users. Our activities contribute to the constant reduction of their numbers.

Denmark

Antropologerne – Copenhagen

Address Rosenborghus, Åbenrå 29, 1124 Copenhagen, Denmark | Phone +45 28112010 | Website www.antropologerne.com | Email contact@antropologerne.com | About antropologerne.com is a user analysis company holding competencies within qualitative, ethnographic and design based research and communication.

Loop UX – Copenhagen

Address Vesterfaelledvej 41, 4.tv, 1750 Copenhagen V, Denmark | Phone +45 20 66 73 47 | Website www.loop-ux.com | Email contact@loop-ux.com | Twitter @LoopUX | About Loop UX is a user experience company specialized in international user studies of mobile interfaces including prototyping and redesign.

SnitkerGroup – Copenhagen

Address Nytorv 17 1450 Copenhagen K Denmark | Phone 70 27 42 83 | Website www.snitkergroup.com | Email info@snitkergroup.com | About Our expertise is studying user experiences and turning the results into actionable knowledge.

Finland

Fjord – Helsinki

Address Keskuskatu 6G, 00100 Helsinki Finland, 28012 | Phone +358 9 612 3011 | Website www.fjordnet.com | Twitter @fjord | About Fjord is different. Read about our people, their mission and the latest news from our world.

User Intelligence Finland – Helsinki

Address Oy Punavuorenkatu 4 b LT 1 00120 Helsinki | Phone +358 50 566 3850 | Website www.userintelligence.com | Email to Janne Lohvansuu at lohvansuu@userintelligence.com | About It’s our mission to bring user goals and business goals together by using interactive technology. The resulting interactive products and services provide great experiences to users and support the business objectives of our clients.

France

Axance – Paris

Address 23 boulevard Poissonnière 75002 Paris | Phone +33 1 40 28 24 40 | Website www.axance.com | Email axance@axance.fr | About Axance is specialized in incorporating user-centered design principles into the product lifecycle.

Lippincott – Paris

Address 28, avenue Victor Hugo, Paris 75783 Paris Cedex 16, France | Website Website www.lippincott.com | Email info@lippincott.com | Phone +33 1 45 02 30 00 | About We focus on seeing brand as possibility – a powerful asset for sharing stories, shaping experience and shifting demand.

ISDL – Paris

Address 1 rue des Colonnes 75002 Paris, France | Phone +33 6 67 83 78 67 | Website www.id-sl.com | Email to Nicolas Gaudron at contact@id-sl.com | About We help our clients innovate with a human-centred methodology originated from the practice of interaction and service design.

Germany

AKQA – Berlin

Address Monbijouplatz 4, Etage 3, Berlin 10178, Germany | Website www.akqa.com | Phone +49 (0)30 991 91 6100 | Email info@akqa.com | About AKQA works in partnership with clients to deliver vision, thought leadership and highly effective, award-winning solutions that people want to share.

Beyond Labs – Hamburg

Address Beerenweg 6-8 22769 Hamburg GERMANY | Website www.beyondlabs.cc | Email hello@beyondlabs.cc | Phone +49 (0)40 18 14 97 50 | Twitter @beyondlabs | About We are a Strategy, Marketing & Innovation Think Tank helping our Clients to translate Trends & Consumer Insights into concrete Market Opportunities.

Beyond Labs – Berlin

Address Hochwildpfad 43 14169 Berlin GERMANY | Website www.beyondlabs.cc | Email hello@beyondlabs.cc | Phone +49 (0)40 18 14 97 50 | Twitter @beyondlabs | About We are a Strategy, Marketing & Innovation Think Tank helping our Clients to translate Trends & Consumer Insights into concrete Market Opportunities.

European Microsoft Innovation Center – Aachen

Address GmbH, Ritterstrasse 23, 52072 Aachen, Germany | Phone +49 (0)241 997 84 0 | Website research.microsoft.com/en-us/labs/emic/ | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Fjord – Berlin

Address Friedrichstrasse 210, 10969 Berlin, Germany | Phone +49 30 460 6909-0 | Website www.fjordnet.com | Twitter @fjord | About Fjord is different. Read about our people, their mission and the latest news from our world.

Frog Design – Munich

Leopoldstraße 57, 80802 Munich, Germany | Phone +49-(0)89-232397-0 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

IDEO – Munich

Address Hochbrückenstraße 6, 80331 Munich, Germany | Website www.ideo.com | Phone +49 89 38 3467 0 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

Mind and Markers – Köln

Venloer Straße 151, 50672 Köln, Germany | Phone +49 (0) 221 67785138 | Website www.minds-makers.com | Email hello@minds-makers.com | About Minds & makers is a dynamic and interdisciplinary team of Service Designer with comprehensive experience in the fields of service innovation, human centred design, qualitative research and strategic marketing.

Sapient – Düsseldorf

Address Hammer Straße 19, 40219 Düsseldorf, Germany | Website www.sapient.com | Phone +49 (0) 211 540 34 0 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – München

Address Kellerstraße 27, 81667 München, Germany | Website www.sapient.com | Phone +49 (0) 89 552 987 0 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

SirValUse Consulting GmbH – Munich

Address Schellingstraße 35, 80799 Munich, Germany | Phone +49 – 89 – 27 37 013 – 0 | Website www.sirvaluse.com | Email info@sirvaluse.de | About SirValuse opens up a new world for you – the users’ view of the man-machine interface. Our expert team helps to recognise problems on interacting with interfaces and offers far-reaching advice for the optimisation of your product.

SirValUse Consulting GmbH – Hamburg

Address Burchardstraße 19, 20095 Hamburg, Germany | Phone +49 – 40 – 69 66 69 1 – 00 | Website www.sirvaluse.com | Email hamburg@sirvaluse.com | About SirValuse opens up a new world for you – the users’ view of the man-machine interface. Our expert team helps to recognise problems on interacting with interfaces and offers far-reaching advice for the optimisation of your product

ThoughtWorks – Hamburg

Address Neuer Wall 80 (4. OG), D-20354 Hamburg, Germany | Website www.thoughtworks.com | Phone +49 (0)40 822 138 145 | Email info-de@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Whitespring Service Design – München

Address Schwanhildenweg 8 
81673 München, Germany | Phone DE Office: +49-89-2351 4835 
UK Office: +44-20-8123 4730 | Website www.whitespring.eu | Email mail@whitespring.eu | Twitter @whitespring_eu | About We help you to create those experiences for your customers.

Work•Play•Experience – Fürth

Address Frankenstraße 9, 90762 Fürth, Germany | Phone +49 157 7374 3115 | Website www.workplayexperience.com | Email adam@workplayexperience.com | Twitter @adamstjohn | About WorkPlayExperience is a service design agency with a uniquely theatrical approach. Initiators of the Global Service Jam, we specialise in activating the creative potential of our clients’ own people to create great customer experiences, internal services and education designs; in short “services that rock”.

Ireland

iQ Content – Dublin

Address 2nd Floor, Clarendon House 34 – 37 Clarendon Street Dublin 2 | Phone +353 1 6771140 | Website www.iqcontent.com | Email info@iqcontent.com | About iQ Content is a group of usability, accessibility and content experts dedicated to creating better websites for everyone.

Intel – Kildare

Address Naas Road, Naas, Co. Kildare, Ireland | Phone +353 1 606 7000 | Website www.intel.com/jobs/ireland | Twitter @JobsatIntel | About We are Intel Sponsors of Tomorrow™, not only through our technical innovation, but through our endless efforts in education, environmental sustainability, healthcare, and much, much more. We believe that technology makes life more exciting and can help improve the lives of people around the world. Therein lies the endless opportunity.

Italy

Continuum Innovation – Milano

Address Via Morimondo, 26 20143, Milano, Italy | Phone +39 02 4547 3775 | Website continuuminnovation.com | Twitter @_Continuum | About A global innovation and design consultancy with offices in Boston, Los Angeles, Milan, Seoul and Shanghai.

Experientia – Torino

Address Via Cesare Battisti 15, 10123 Torino, Italy | Phone +39 011 812 9687 | Website experientia.com | About We are an international experience design consultancy helping companies and organisations to innovate their products, services and processes by putting people and their experiences first

Frog Design – Milan

Via Alserio, 22 20159 Milan | Phone +39-(0)2-898-25900 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Profero – Milano

Address Corso Di Porta Nuova 15, 20121 Milano (MI), ITALIA | Website www.profero.com | Phone +39 02 6551514 | Email info@profero.it | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

The Netherlands

Adaptive Path – Amsterdam

Address Herengracht 182 1016 BR Amsterdam Netherlands | Phone +31 (0) 20 846 80 83 | Website www.adaptivepath.com | Email contactus@adaptivepath.com | Twitter @AdaptivePath | About Our mission is to deliver great experiences and improve people’s lives, while sharing our advances in the field with our clients, partners, and peers.

AKQA – Amsterdam

Address Keizersgracht 477-E, Amsterdam 1017 DL, Netherlands | Website www.akqa.com | Phone +44 (0)20 7780 4786 | Email info@akqa.com | About AKQA works in partnership with clients to deliver vision, thought leadership and highly effective, award-winning solutions that people want to share.

DesignThinkers – Amsterdam

Address Herengracht 265, 1016 BJ Amsterdam, Netherlands | Phone +31 (0) 20 471 0070 | Website www.designthinkers.nl | Email | info@designthinkers.nl | About We develop Service Design Thinking Strategy and Marketing Campaigns, build Communities and Design Innovative products and services.

Frog Design – Amsterdam

Address Van Diemenstraat 20, 1013 Amsterdam, Netherlands | Phone +31-(0)20-520-3600 | Website www.frogdesign.com | About frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services

LBi – Amsterdam

Address Joop Geesinkweg 209, P.O Box 94829, 1096 AV Amsterdam, The Netherlands | Website www.lbi.co.uk | Phone +31 20 460 4500 | Email Annemarie de Bont at annemarie.debont@lbi.com | Twitter @LBiLondon | About LBi is a global marketing and technology agency, blending insight, creativity and technical expertise to build business value.

Philps Global headquarters – Amsterdam

Address Amstelplein 2, Breitner Center P.O. Box 77900, 1070 MX Amsterdam The Netherlands | Website www.philips.com/about/careers/index.page | Phone +3120 59 77777 | About Simply making a difference to people’s lives.

Sapient – Amsterdam

Address B.V. Damrak 70, 1012 LM, Amsterdam | Website www.sapient.com | Phone +31 (0) 20 330 0011 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

STBY – Amsterdam

Studio 3.1 Spaces Building, Herengracht 124, 1015 BT Amsterdam, The Netherlands | Phone 00 31 20 620 40 40 | Website www.stby.eu | Email to Geke van Dijk at geke@stby.eu | About STBY specialized in consumer research during the early stages of innovative service design projects.

User Intelligence – Amsterdam

Address Lauriergracht 17 1016 RE Amsterdam | Phone +31(0)6 – 22 67 64 62 | Website www.userintelligence.com | Email to Tjeerd de Boer at deboer@userintelligence.com | About It’s our mission to bring user goals and business goals together by using interactive technology. The resulting interactive products and services provide great experiences to users and support the business objectives of our clients.

Xplane – Amsterdam

Koningslaan 32, 1075 Amsterdam, Netherlands | Website www.xplane.com | Twitter @xplane | About We are the world’s leading information design consultancy. We take complex, messy, important ideas and make them easy to understand.

Norway

Live|work – Oslo

Address Schweigaards gate 34D, N-0191 Oslo Norway | Website www.livework.co.uk | Phone +47 23 68 06 20 | Twitter @liveworkstudio | About Live|work is a unique multi-disciplinary team of designers, technologists, social anthropologists, marketeers, management consultants, operations professionals and entrepreneurs who bring an experienced, pragmatic, rigorous and passionate approach to the development of new breakthrough service propositions for clients.

Poland

SymetriaGroup

Address Wyspiańskiego 10, Police, Poland | Phone phone +48 (61) 864 36 55 | Website www.symetria.pl | Email biuro@symetria.pl | Twitter @ Symetria_news | About E-business agency Symetria is an expert in supporting projects related to business conducted on the Internet. Since 1998, the Agency’s experts have been consulting and delivering implementations for the largest Polish companies. Symetria’s experience includes also proprietary Internet projects.

Russia

Mix research – Petersburg

Address 18A Egorova st. (entrance from 6th Krasnoarmeyskaya st., 9), St. Petersburg, Russia, 190005 | Phone +7 812 335-0-346 | Website www.mix-research.com/en/areas.html | Email info@mix-research.com | About Our main target is to help businesspeople of our day to gain reliable information about their market, competitors, consumers, clients etc. We conduct b2b and b2c market surveys both all-around Russia and in CIS countries. We pursue full-service research as well as cooperate with Russian and foreign agencies to make fieldwork or provide field-service.

Sapient – Russia

Address Varshavskoe Shosse 9, Building 1B, South entrance, 4th floor, 117105 Moscow Russia | Website www.sapient.com | Phone +7 (495) 787 3677 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

UIDesign Group – Moscow

Address 49 Bolshaya Semenovskaya Street, of. 341, Moscow 107023 Russia | Phone +7 (916) 559-1211 | Website eng.uidesign.ru | Email mail@uidesign.ru | About We are one of the pioneers of the Russian market in the area of designing user interfaces and interactive design and we are proud to do this job.

Spain

Dnx Group – Madrid

Address C/ Princesa, 29, 28008 Madrid, Spain | Phone (+34) 913 080 890 | Website dnxgroup.com | Email dnx@dnxgroup.com | About Founded in 2001, dnx combines professionals coming from different fields: humanities, technology and creativity. During its first years, its main focus was research and design of online experiences of use. Studying how people use technology, our teams design interfaces that improve users’ browsing experience.

Fjord – Madrid

Address C/ Doctor Fourquet 27 Local Izquierdo Madrid, 28012 | Phone +34 911 158 512 | Website www.fjordnet.com | Twitter @fjord | About Fjord is different. Read about our people, their mission and the latest news from our world.

Fuelfor – Barcelona

Address Avinguda d’Icària, 205 08005 Barcelona, Spain| Phone +34 672 252 681 / 682 | Website www.fuelfor.net | Email contact@fuelfor.net | About We use design research to deeply understand people’s needs & experience design to create solutions throughout the health care landscape.

Muliplica – Barcelona

Address Tirant lo Blanc 7 Pl 08005 Barcelona | Phone (+34) 93 224 04 84 | Website www.multiplica.cl | Email barcelona@multiplica.com | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

Muliplica – Madrid

Address San Agustín, 12 – 2 º 28014 Madrid | Phone (+34) 91 429 98 68 | Website www.multiplica.cl | Twitter @multiplica | About Convert visitors into customers. We specialize in post-click: digital strategy, user experience, web analytics and much persuadability.

Profero – Madrid

Address C/Molina 47, 28029 Madrid | Website www.profero.com | Phone + 34 91 300 51 82 | Email frank.martinez@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

Smart Design – Barcelona

Trafalgar 38-42, 1st fl 08010, Barcelona | Phone +34 935 846 615 | Website www.smartdesignworldwide.com | Twitter @SmartDesign | About Design is about people. That’s smart.

Xperience Consulting – Madrid

Address c/Gran Vía 62, 7º izda 28013 Madrid | Phone +34 91 542 62 52 | Website www.xperienceconsulting.com | Email to Sara Lopez at slopez@xperienceconsulting.com | Twitter @xperience_xc | About We make technology easier and more intuitive.

Xplane – Madrid

Gurtubay 4, 1 Dcha. 28001 Madrid Spain | Website www.xplane.com | Twitter @xplane | About We are the world’s leading information design consultancy. We take complex, messy, important ideas and make them easy to understand.

Sweden

Sapient – Stockholm

Address Hälsingegatan 40, 3rd floor, 11343 Stockholm, Sweden | Website www.sapient.com | Phone +46 (0)8 655 8550 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Switzerland

Sapient – Geneva

Address Avocate rue du Cendrier 15 1201 Geneva Switzerland | Website www.sapient.com | Phone +41 (0) 58 206 06 00 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Zürich

Address Seefeldstrasse 35, 8008 Zürich, Switzerland | Website www.sapient.com | Phone +41 (58) 206 06 00 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

SirValUse Consulting GmbH – Biel/Bienne

Address Mattenstrasse 81, 2503 Biel/Bienne, Switzerland | Phone +41 (0)79 777 4963 | Website www.sirvaluse.com | Email to Dr. Isabel Paar at isabel.paar@gfk.com | About SirValuse opens up a new world for you – the users’ view of the man-machine interface. Our expert team helps to recognise problems on interacting with interfaces and offers far-reaching advice for the optimisation of your product.

United Kingdom of Great Britain

Amberlight Partners – London

Address 58 Bloomsbury Street, London, WC1B 3QT UK | Website www.amber-light.co.uk | Phone +44 (0)20 7307 7770 | Email info@amber-light.co.uk| Twitter @amberlightuk | About Amberlight is a London based consultancy specialising in UX, usability and customer experience for digital products and services.

Big Picture – London

Address 4 Valentine Place, London SE1 8QH, UK | Website www.bigpicture.co.uk | Phone +44 (0)20 7928 1377 | Email mail@bigpicture.co.uk | About The Big Picture is the only qualitative market research agency to specialise in design research at a global level.

Buro-designthinking – Glasgow

Address 300 Meadowside Quay Walk, Glasgow, G11 6AX | Phone +44 (0)7860 197 730 | Website www.buro-designthinking.com | Email info@buro-designthinking.com | About We are a design thinking practice, working with organisations leaders to realign their needs to those of their customer.

Centre for Design Research – Newcastle

Address School of Design, City Campus East, Northumbria University, Newcastle upon Tyne NE1 8ST, United Kingdom | Phone 0191 227 4124 | Website www.cfdr.co.uk | Email info@cfdr.co.uk | About We aim to be at the forefront of research into emerging design issues, to lead by example in the exploration and innovative application of human-centred design knowledge, and to promote excellence in design learning.

Clear Left – Brighton

Address Studio 6, 28 Kensington Pl, Brighton, Brighton and Hove BN1 4, UK | Website www.clearleft.com | Phone +44 (0)845 838 6163 | Email info@clearleft.com | Twitter @clearleft | About Clearleft is a world-class team of designers and creative technologists. We’ve made it our goal to advance the field of user experience through our writing, conferences and the quality of our work. This is why we’ve gained a reputation as one of the most experienced UX consultancies working today.

Crayon – London

Address Bewlay House, 2 Swallow Pl, Westminster, London W1B 2, UK | Website www.crayonlondon.com | Phone +44 (0)20 7664 0444 | Email info@crayonlondon.com | Twitter @crayonlondon | About Crayon is a data driven digital agency with an absolute focus on results located at Oxford Circus, London.

Cxpartners – Bristol

Address 22-24 Queen Square Bristol BS1 4ND, UK | Website www.cxpartners.co.uk | Phone 0117 946 3930 | Email info@cxpartners.co.uk | Twitter | About cxpartners make online businesses work better.

DCA Design International – Warwick

Address 19 Church Street, Warwick, CV34 4AB, UK | Website www.dca-design.com | Phone +44 (0)1926 499461 | Email info@dca-design.com | About Design research consultants DCA provide a unifying framework for your product strategy through an understanding of people, culture and change.

Design UK – London

Address 10 Warwick Street, London W1B 5LZ, UK | Website www.designuk.com | Phone +44 (0)207 292 2700 | Email info@designuk.com | About We understand how people use a site in both rational and emotional ways and build customer journeys that satisfy their needs and drive higher conversion rates as a result.

E3 – London

Address First Floor, North Lector Court, 151-153 Farringdon Road, London, EC1R 3AF, UK | Website www.e3.co.uk | Phone +44 (0)207 427 2600 | Email hello@e3.co.uk | Twitter @ e3_media | About Digital agency, musing about what we like, what’s keeping us busy and the randomness of the interweb. By shiny, happy E3ers.

E3 – Bristol

Address Unit 2.1-2.3, Paintworks, Bath Road, Bristol, BS4 3EH, UK | Website www.e3.co.uk | Phone +44 (0)117 9021333 | Email hello@e3.co.uk | Twitter @ e3_media | About Digital agency, musing about what we like, what’s keeping us busy and the randomness of the interweb. By shiny, happy E3ers.

Electronic Ink- London

Address 1st Floor, 34 Threadneedle Street, London, EC2R 8AY, UK | Website www.electronicink.com | Phone +44 (0) 845 519 3214 | Email ukinfo@electronicink.com | Twitter @ElectronicInk | About Electronic Ink is an international business system Design consultancy dedicated to improving the way people interact with technology, environments and one another.

Enginegroup – London

Address 6a New Concordia Wharf, Mill Street, London, SE1 2BB | Website www.enginegroup.co.uk | Phone +44 (0)20 7064 6868 | Email hello@enginegroup.co.uk | Twitter | About We help organisations discover, develop and deliver service innovation.

Enguage – Cambridge

Address PO Box 972, Whittlesford, Cambridge, Cambs., CB22 4WQ, UK | Phone +44 (0)1223 839476 | Website www.engauge.co.uk | Email engage@engauge.co.uk | About Online 360 degree feedback, team tools, employee engagement surverys and HR support services and HR support services

ExperienceLab – London

Address 22 Hand Court, London, WC1V 6JF | Phone + 44 (0)20 7421 6499 | Website www.serco.com/experiencelab | Email info@experience-lab.co.uk | Twitter @ExperienceLab | About Global experience design research agency providing usability and user experience services.

Experience Research – Hampshire

Address 9 Leigh Rd, Havant, Hampshire PO9 2, UK | Phone 07866 742628 | Website www.experienceresearch.com/ | Email richard@experienceresearch.com | Twitter @userresearcher | About By applying research techniques from the social sciences, in particular from anthropology, we help to identify consumer’s surface and latent needs, build models of the everyday life experiences of people and help to create useful, usable, differentiated and desirable products, brand, experiences and services. The research is carried out in context in the different environments where people live, socialise and work. We use a broad range of research tools. The research is ‘centred around people.’ Projects range from small-scale studies through to ongoing consulting.

Flow Interactive – London

Address Harella House, 90-98 Goswell Road, London, EC1V 7DF | Website www.flow-interactive.com | Phone 020 7336 4700 | Twitter @FlowInteractive | About User-centred design, research, strategy and training.

Fluent Interaction – London

Address 17 Clerkenwell Road, London EC1M 5RD, UK | Website www.fluent-interaction.co.uk | Phone 020 7250 0162 | Email info@fluent-interaction.co.uk | About Fluent Interaction is a user experience and web design agency. We combine behavioural research with creative innovation to deliver effective user-centric online experiences. We champion the end-user and put them at the heart of everything we do.

Fool Proof – London

Address Harella House, 90-98 Goswell Road, London, EC1V 7DF, UK | Website www.foolproof.co.uk | Phone +44 (0)20 7539 3840 | Email info@foolproof.co.uk | Twitter @Foolproof_UX | About We are Europe’s largest experience design specialist. Transform the value of your digital channels by finding the win/win for both you and your customers.

Fool Proof – Norwich

Address Seebohm House, 2-4 Queen Street, Norwich NR2 4SQ, UK | Website www.foolproof.co.uk | Phone +44 (0)1603 230 800 | Email info@foolproof.co.uk | Twitter @Foolproof_UX | About We are Europe’s largest experience design specialist. Transform the value of your digital channels by finding the win/win for both you and your customers.

Fortune Cookie – London

Address The Lightwell, 12-16 Laystall Street, Clerkenwell, London EC1R 4PF, UK | Website www.fortunecookie.co.uk | Phone +44 (0)870 295 6173 | Email email@fortunecookie.co.uk | Twitter @crumbs | About We’ll squeeze in all the digital inspiration and insight we can so you can sound more interesting at dinner parties.

Foviance – London

Address 14 Bonhill St, Islington, Greater London EC2A 4, UK | Website www.foviance.com | Phone +44 (0)8450 546 500 | Email info@foviance.com | Twitter @foviance | About The UK’s ground-breaking customer experience consultancy.

Fjord – London

Address 19 Margaret Street, London, W1W 8RR, United Kingdom | Phone +44 20 7291 9900 | Website www.fjordnet.com | Twitter @fjord | About Fjord is different. Read about our people, their mission and the latest news from our world.

Grass Roots – Tring

Address Pennyroyal Court, Station Road, Tring, Herts HP23 5QY, UK | Website www.grassroots.uk.com | Phone | Email 01442 829400 | Twitter Grass_Roots_US | About Grass Roots offers global customized performance improvement solutions proven to drive employee engagement, brand recognition, loyalty, sales and productivity.

Harvest Digital – London

Address Medius House, 2 Sheraton Street, London W1F 8BH, UK | Website www.harvestdigital.com | Phone +44 (0) 207 479 7500 | Email info@harvestdigital.com | Twitter @harvestdigital | About Harvest Digital is a unique digital marketing agency set up in 2001, with headquarters in London. Through a joined up approach to media planning, search marketing, email marketing, web design, technology and user experience, we create involving experiences for consumers and deliver great results for our clients.

Head – London

Address Level 1, Moray House, 23 – 31 Great Titchfield Street, London W1W 7PA, UK | Website www.headlondon.com | Phone +44(0)2073239787 | Email info@headlondon.com | Twitter @wearehead | About We create digital products, services & experiences.

Heath Wallace – Reading

Address 5-9 Merchants Place, Reading, RG1 1DT, UK | Website www.heathwallace.com | Phone +44 (0)118 956 1757 | Email info@heathwallace.com | Twitter @HeathWallace | About We create user-friendly, accessible websites for leading financial services companies worldwide.

LBi London – London

Address Atlantis Building, Truman Brewery, 146 Brick Lane, London E1 6RU | Website www.lbi.co.uk | Phone +44 (0)20 7063 6465 | Email enquiries@lbi.com | Twitter @LBiLondon | About LBi is a global marketing and technology agency, blending insight, creativity and technical expertise to build business value.

Lippincott – London

Address 55 Baker Street, London, W1U 8EW, United Kingdom | Website www.lippincott.com | Email info@lippincott.com | Phone +44 (0)20 7852 7900 | About We focus on seeing brand as possibility – a powerful asset for sharing stories, shaping experience and shifting demand.

live|work – London

Address 4th Floor 118 Commercial St. London, E1 6NF | Website www.livework.co.uk | Phone +44 (0)20 7377 9620 | Twitter @liveworkstudio | About Live|work is a unique multi-disciplinary team of designers, technologists, social anthropologists, marketeers, management consultants, operations professionals and entrepreneurs who bring an experienced, pragmatic, rigorous and passionate approach to the development of new breakthrough service propositions for clients.

IDEO London – London

Address White Bear Yard, 144a Clerkenwell Road, London EC1R 5DF, UK | Website www.ideo.com | Phone +44 20 7713 2600 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

Method – London

Perseverance Works, Unit 17, 2nd Floor 25-27 Hackney Road, London E2 8DD | Phone +44.20.3051.7935 | Website www.method.com | Twitter @method_inc | About Method is an independent design & innovation consultancy. We solve business challenges through design thinking and create inspired products, services and brand experiences.

Microsoft Research Cambridge – Cambridge

Address Roger Needham Building, 7 J J Thomson Ave, Cambridge CB3 0FB, UK | Website research.microsoft.com/en-us/labs/cambridge/default.aspx | Phone +44 1223 479700 | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Nake Eye – London

Address 6th Floor, 330 High Holborn, London WC1V 7QD, United Kingdom | Phone +44 (0) 20 7861 3178 | Website www.naked-eye-research.co.uk | Email info@naked-eye-research.co.uk | Twitter @eyesitetwo | About Naked Eye are specialists in ethnographic research. We help clients design products and services, develop resonant communications and bring behavioural programmes to life.

New Experience – London

Address 2 Parkside, Ravenscourt Park, London, W6 0UU, UK | Website www.new-experience.com | Phone +44 (0)20 3538 8662 | Email simon.rubens@new-experience.com | About By choosing new experience you’ll be tapping into the skills of a team of senior user researchers who are qualified in psychology, anthropology, human-computer interaction (HCI), ergonomics, and information design.

Nice Agency – London

Address 89 Worship Street, London EC2A 2BF, UK | Website www.niceagency.co.uk | Phone +44 (0) 207 392 2606 | Email info@niceagency.co.uk | Twitter @niceagency | About We design and deliver rich and engaging digital experiences using some of the most current technology in the industry to deliver outstanding desktop, browser and mobile solutions.

Nomensa – Bristol

Address King William House, 13 Queen Square, Bristol, BS1 4NT, UK | Website www.nomensa.com | Phone +44 (0)117 929 7333 | Email info@nomensa.com | Twitter @we_are_Nomensa | About We are a user experience design agency. We deliver compelling user experience research and design services that improve how people use the web and digital technologies. This is a win-win approach: clients deliver better customer experiences and gain ROI and their customers feel more engaged.

One to One Insights – London

Address The Media Centre, 3 – 8 Carburton Street, London, UK W1W 5AJ, UK | Website www.onetooneglobal.com/insight/ | Phone (+44) 20 7886 8241 | Email info@onetooneinteractive.com | Twitter @OnetoOneInsight | About One to One’s Human Experience Research Division.

Pancentric – London

Address 4-8 Emerson Street, Bankside, London, SE1 9DU, UK | Website www.pancentric.com | Phone 020 7099 6370 | Email lauren@pancentric.com | Twitter @pancentric | About We’re a digital agency that believes human-centric thinking is the key to more involving and effective online brand strategies.

Pixel Thead – Bristol

Address 35 King Street, Bristol, BS1 4DZ, UK | Website www.pixelthread.co.uk | Phone +44 (0) 117 230 2703 | Email hello@pixelthread.co.uk | About Interaction design for simple and smart digital products grounded in customer, business and product research.

Profero – London

Address Centro 3, 19 Mandela Street, London NW1 0DU, UK | Website www.profero.com | Phone +44 (0)20 7387 2000 | Email contact@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

Proximity London- London

Address 191 Old Marylebone Road, London NW1 5DW, UK | Website www.proximitylondon.com | Phone +44 (0) 20 7298 1000 | Email info@proximitylondon.com | Twitter @atproximity | About We’re one of the UK’s leading direct and digital marketing agencies. We combine smart data handling, strategic insight, and compelling creative to change the way people behave to create value for our clients.

Red Web – Bournemouth

Address 35 Holdenhurst Road, Bournemouth, Dorset, BH8 8EJ, UK | Website www.redweb.com | Phone 01202 779944 | Email info@redweb.com | Twitter @Redweb | About Customers or clients? Staff or shareholders? Partners, patients, the public or the press? No matter who you want to communicate with and why, we can help you use the web to do just that more effectively. That’s because we understand the wider business context, the commercial imperatives and the need to achieve your objectives.

Red Web – London

Address 82 Clerkenwell Road London, EC1R 4SP, UK | Website www.redweb.com | Phone 020 7336 8424 | Email info@redweb.com | Twitter @Redweb | About Customers or clients? Staff or shareholders? Partners, patients, the public or the press? No matter who you want to communicate with and why, we can help you use the web to do just that more effectively. That’s because we understand the wider business context, the commercial imperatives and the need to achieve your objectives.

R/GA – London

Address Level 4, 42 St John’s Square London, EC1M 4EA, UK | Website www.rga.com | Phone +44 (0) 20 7071 3300 | Email web@rga.com | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

Reading Room – London

Address 65-66 Frith Street, Soho, London, W1D 3JR, UK | Website www.readingroom.com | Phone +44 20 7173 2800 | Email info@readingroom.com | Twitter @ReadingRoomUK | About The UK’s fastest growing independent digital communications agency with over 150 staff working in London, Manchester, Sydney, Brisbane and Canberra.

Reading Room – Manchester

Address Albion Mill (Block A), 12 – 18 Pollard Street, Manchester, M4 7AJ, UK | Website www.readingroommanchester.com | Phone +44 161 274 0720| Email info.manchester@readingroom.com | Twitter @ReadingRoomUK | About The UK’s fastest growing independent digital communications agency with over 150 staff working in London, Manchester, Sydney, Brisbane and Canberra.

Rufus Leonard – London

Address The Drill Hall, 57a Farringdon Road, London, EC1M 3JB, UK | Website www.rufusleonard.com | Phone +44 20 7404 4490 | Twitter @rufusleonard | About We combine traditional brand building skills with cutting edge experience in digital communications and technology. So we have a deep and informed understanding of what it takes to deliver brand today. You can view specific projects that feature in these offers using the grid to the left.

Sapient – London

Address Eden House, 8 Spital Square, London, E1 6DU | Website www.sapient.com | Phone +44 (0) 207 786 4500 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sense Worldwide – London

Address W1, 68/70 Wardour Street, London W1F 0TB, UK | Phone +44(0)20 7025 6040 | Website www.senseworldwide.com | Email jeremy@senseworldwide.com | About We’re a strategy consultancy. We work with the soft factors as management consultancies work with the hard factors. We call it Brand Masterplanning.

Seymour Powell – London

Address 327 Lillie Rd, Hammersmith, Greater London SW6 7, UK | Website www.seymourpowell.com | Phone +44 (0)20 7381 6433 | Email design@seymourpowell.com | Twitter @Seymourpowell | About Seymourpowell is a leading global design and innovation company.

Simpleusability – Leeds

Address Round Foundry Media Centre, Foundry Street, Leeds, LS11 5QP | Phone +44 113 3508 155 | Website www.simpleusability.co | Email info@simpleusability.com | Twitter @simpleusability | About SimpleUsability is a market research and usability research company that works with major brands and organisations, helping them understand their customers through specialist technologies, such as eye tracking &; EEG, to capture conscious and subconscious behaviours.

Spotless Interactive – London

Address Third floor, Unit D2, Zetland House, 5-25 Scrutton Street, London, EC2A 4HJ, UK | Website www.spotlessinteractive.com | Phone +44 (0)207 168 7526 | Email info@spotlessinteractive.com | Twitter @spotint | About User experience (UX) and accessibility agency in central London.

STBY – London

Address Studio 25 London Fruit and Wool Exchange Brushfield Street London E1 6AA, United Kingdom | Phone 0(0) 44 20 73 77 59 08 | Website www.stby.eu | Email to Geke van Dijk at geke@stby.eu | About STBY. specialized in consumer research during the early stages of innovative service design projects.

Tencx – London

Website www.tencx.com | Phone 0845 834 0879 | Email hello@tencx.com | Twitter @TENcx | About Specialists in customer-centred & innovative digital user experiences that deliver commercial success.

TH_NK – London

Address 1st Floor, 8-14 Vine Hill, London, EC1R 5DX, UK | Website www.think.eu | Phone +44 (0) 207 504 6000 | Email info@think.eu | Twitter @TH_NKtweets | About TH_NK is one of the UK’s top digital agencies with the most passionate and talented mix of people around.

TH_NK – Newcastle

Address 55 Degrees North, Pilgrim Street, Newcastle upon Tyne, NE1 6BF, UK | Website www.think.eu | Phone +44 (0) 191 241 7000 | Email info@think.eu | Twitter @TH_NKtweets | About TH_NK is one of the UK’s top digital agencies with the most passionate and talented mix of people around.

ThoughtWorks – London

Address 9th Floor Berkshire House, 168-173 High Holborn, London, WC1V 7AA, UK | Website www.thoughtworks.com | Phone +44 (0) 20 7497 4500 | Email info-uk@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Manchester

Address 18th Floor, City Tower, Piccadilly Plaza, Manchester, M1 4BD, UK | Website www.thoughtworks.com | Phone +44 (0) 161 923 6810 | Email info-uk@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

The Usability Lab – Edinburgh

Address 28 Drumsheugh Gardens Edinburgh, EH3 7RN, UK | Website www.usabilitylab.co.uk | Phone 0131 226 5624 | Email info@usabilitylab.co.uk | About The Usability Lab is a usability consultancy based in Scotland. We make computer interfaces easier to use – especially the ones on websites, intranets and software.

Wunderman – London

Address Greater London House, Hampstead Road, London, NW1 7QP, UK | Website www.wunderman.co.uk | Phone 020 7611 6333 | Email reception.uk@wunderman.com | Twitter @WundermanUK | About Creating impactful conversations with both customers and consumers.

Wunderman – Surrey

Address Unit 2, Wintersells Road, Byfleet, Surrey, KT14 7LF, UK | Website www.wunderman.co.uk | Email reception.uk@wunderman.com | Twitter @WundermanUK | About Creating impactful conversations with both customers and consumers.

Tobias & Tobias – London

Address Kensington Centre, 66 Hammersmith Road London W14 8UD, UK | Website www.tobias.tv | Phone +44 (0) 207 371 6695 | Email tobias@tobias.tv | Twitter @Tobias_Tobias | About Digital communications agency based in London, UK. We help clients realise their digital potential.

Tricky Business- London

Website www.trickybusiness.co.uk | Phone +44 (0) 1442 877 207 | Email ideas@trickybusiness.co.uk | Twitter @tbuk | About Tricky Business are uniquely positioned, offering purely design and UX services to development partners and solutions providers.

we are london – London

Address 5th Floor, 232-242 Vauxhall Bridge Road, London, SW1V 1AU, UK | Website www.wearelondon.com | Phone +44 (0) 207 1991 321 | Email hello@WeAreLondon.com | About We are a leading user experience agency with a focus on digital and content strategy, user research and customer panels, interactive design and accessibility.

We are Social – London

Address 1 Saint John’s Square, City of London EC1M 4PN, UK | Website www.whatpeoplewant.com | Phone 020 3195 1700 | Email http://wearesocial.net/ | Twitter @wearesocial | About We help brands to listen, understand and engage in conversations in social media.

WilsonFletcher – London

Address 1 Old Nichol Street Shoreditch London E2 7HR United Kingdom | Phone +44 (0) 20 7033 4343 | Website wilsonfletcher.com | Email info@wilsonfletcher.co.uk About Our services are built on three core disciplines. Our difference comes from how we integrate them to generate solutions that are objectively grounded, future-focused and intelligently delivered.

Ukraine

Frog Design – Kyiv

Vasylkivska 14, 3rd Floor, Kyiv 3040, Ukraine | Phone +38 (044) 494 26 00 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.
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Middle East and Africa

Egypt

Cairo Microsoft Innovation Center – Cairo

Address HSBC Bldg, Third floor, 306 Cornish El Maadi, Basatin District, Cairo, Egypt, Postal Code 11728 | Phone +202-27689700 | Website research.microsoft.com/en-us/labs/cmic/default.aspx | Email cmic-contacts@microsoft.com | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

South Africa

Designindaba – Cape Town

Address 16 Mill Street, Gardens, Cape Town | Website www.designindaba.com | Phone +27 21 465 9966 | Twitter @designindaba | About We’re one of the biggest multidisciplinary Design platforms in the world. Our passion for the promotion of design and creativity – as an agent of social and economic change is undiminished after a decade. The event, which started as a biannual conference in 1995, recently celebrated its 14th edition. We believe that creativity can play a role in re-imagining South Africa, and indeed all Africa. Creative people are problem solvers. They are reformers. Simply put, they want to make things better. We thought that it’s high time that Africa had access to these unique skills sets – rather than the usual retinue of policy wonks and politicians! Whilst we may have started as only a biannual event back in the mid-90′s, we have grown exponentially over the years, and are now so much more than event.

Heath Wallace – Cape Town

Address 30 Keerom Street, Cape Town 8001 South Africa | Website www.heathwallace.com | Phone +27 (0)21 426 2880 | Email info@heathwallace.com | Twitter @HeathWallace | About We create user-friendly, accessible websites for leading financial services companies worldwide.

Frog Design – Randburg

260 Surrey Avenue, Ferndale, Randburg, 2194, South Africa | Phone +27 (11) 348 3300 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Mantaray-IT – Johannesburg

Address 32 Scully Street Franklin Roosevelt Park Johannesburg 2195 | Phone +27 11 782 0419 | Website www.mantaray-it.co.uk | Email info@mantaray-it.com | About Usability is the process by which the customers’ objectives and needs are evaluated and integrated into the development cycle in order to reduce costs and create products and tools that meet customer needs.

United Arab Emirates

Sapient – Dubai

Address PO Box 502206, DMC Building #7, Dubai Media City, Dubai, UAE | Website www.sapient.com | Phone +(971) 4 447 3638 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Rufus Leonard – Dubai

Address PO Box 502700, Loft Office 2, Dubai Media City, Dubai, UAE FZ LLC | Website www.rufusleonard.com | Phone 00 971 4 423 1790 | Twitter @RufusDubai | About We combine traditional brand building skills with cutting edge experience in digital communications and technology. So we have a deep and informed understanding of what it takes to deliver brand today. You can view specific projects that feature in these offers using the grid to the left.
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Asia

China

AKQA – Shanghai

Address Room B201-203, Building 2, Park 2 Space, 169 Meng Zi Road, Shanghai 200023, China | Website www.akqa.com | Phone +86 (21) 6369 2572 | Email info@akqa.com | About AKQA works in partnership with clients to deliver vision, thought leadership and highly effective, award-winning solutions that people want to share.

Apogee – Wan Chai

Address Unit A, 22/F., Yue On Commercial Bldg., 385-387 Lockhart Road, Wan Chai, Hong Kong | Phone +852 2581 2166 | Website www.apogeehk.com | Email to Daniel Szuc at info@apogeehk.com | About Apogee Usability Asia Ltd is Asia’s leading User Research, user experience training and consulting services provider. Apogee has helped businesses like Yahoo, HSBC, Cathay Pacific, Fedex, Dell to name a few with their user experience programs.

China Bridge linked with Insitum – Shanghai

Address 528 Kangding Rd Building D, 2F, Shanghai, China | Phone (86) 21-5059 6066 | Website www.shcbi.com/en| Email info@shcbi.co | Twitter @CBi_ChinaBridge | About China Bridge is an insight-based innovation and design strategy firm focused in empowering brands, products and services to bridge success in China through design research and design management.

Continuum Innovation – Shanghai

Address 570 Yong Jia Road, Building 5, 3/F, Shanghai, China 200031 | Phone +86 (0) 21 6074 0555 | Website continuuminnovation.com | Twitter @_Continuum | About A global innovation and design consultancy with offices in Boston, Los Angeles, Milan, Seoul and Shanghai.

Eico design – Beijing

Address Building C, 3rd floor, Room 311 Chao Yang District, Bei Yuan Road, Kai Xuan Center Beijing, Beijing 100101 China | Website eicodesign.com | Twitter @eicodesign | About Eico design has been providing user interface design services for many famous IT domestic, and international clients, telecom operator and internet company.

Foviance – Shanghai

Address 29/F Shanghai Kerry Center, 1515 Nanjing Road West, JingAn, Shanghai, China | Website www.foviance.com | Phone +86 21 6103 7190 | Email info@foviance.com | Twitter @foviance | About The UK’s ground-breaking customer experience consultancy.

Frog Design – Shanghai

3F building 6, No. 800 Changde Road, Shanghai 200040 | Phone +86-21-6157-7188 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Heath Wallace – Central

Address Suite 2101, 21/F, Universal Trade Centre, 3-5A Arbuthnot Road, Central, Hong Kong | Website www.heathwallace.com | Phone +852 3586 3570 | Email info@heathwallace.com| Twitter @HeathWallace | About We create user-friendly, accessible websites for leading financial services companies worldwide.

Lippincott – Wanchai

Address 26th Floor Central Plaza 18 Harbour Road, Wanchai Hong Kong | Website www.lippincott.com | Email info@lippincott.com | Phone +852 2301 7552 | About We focus on seeing brand as possibility – a powerful asset for sharing stories, shaping experience and shifting demand.

Profero – Beijing

Address 中国北京市朝阳区, 8号, SOHO 尚都, 南塔3101室, 邮编: 100020 | Website www.profero.com | Phone +86 10 5869 1955 | Email xurui@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

Profero – Shanghai

Address 436, Jumen Rd, Luwan, Shanghai, China, 200023 | Website www.profero.com | Phone +86 21 3331 5198 | Email xu.rui@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

IDEO – Shanghai

Address 3F Building 5, No.436 Jumen Road Shanghai 200023, PRC | Website www.ideo.com | Phone +86 21 6132 5500 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

Microsoft Research Asia – Beijing

Address Building 2, No. 5 Dan Ling Street, Haidian District, Beijing, P.R. China, 100080 | Website research.microsoft.com/en-us/labs/asia/default.aspx | Phone (86-10) 5917-8888 | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Samsung Design – Shanyin

Address Qingnian East Road, Shanyin, Shuozhou, Shanxi, China | Phone +1 770-542-2222 | Website www.samsung.com

Sapient – Shanghai

Address 31/F. Lan Sheng, Building 2-8, Huai Hai Zhong Road, Shanghai, 200021, China | Website www.sapient.com | Phone +86 (21) 6391 0011| About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

ThoughtWorks – Beijing

Address Room 1105, 11th Floor GuoHua Plaza, No.3 Dongzhimen South Street, Dongcheng District, Beijing, China, 100007 | Website www.thoughtworks.com | Phone +86 10 6407 6695 | Email info-cn@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Shaanxi

Address Room 01, 15th floor, Building 1, IT Incubator, 2nd Area of National Service Outsourcing Demonstration Base No.34 1st Jinye Road, Hi-tech Development District Xi’an, Shaanxi, China, 710062 | Website www.thoughtworks.com | Phone +86 (029) 6865 9600 | Email info-cn@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

India

AnagramResearch – Bangalore

Address Based in Bangalore | Website www.anagramresearch.com | Twitter @AnagramResearch | About We help you creative innovative, easy–to-use products & services based on user insights, design princpiles and usablility best practices.

Elephant Design – Pune

Address 13, Kumar Srushti Survey No. 1, Pashan – NDA Road Bavdhan, Pune 411 021 India | Phone +91 – 20 – 22951055 | Website http://elephantdesign.com/ | Email connect@elephantdesign.com | About Elephant is a strategic design and innovation consultancy that partners with organizations to transform them into dynamic, profitable and meaningful entities. Elephant is one of the first multi-disciplinary design companies from India that started in 1989 when design was not even a business in India. It is a team of 80+ across disciplines located at Pune, Delhi &; Singapore. We are in strategic partnerships with Continuum (for India &; Singapore) and for npk, a leading Dutch design & innovation company. We are also the Indian associate of a consortium called The Design Alliance, a 10 year old consortium of design companies across 11 countries in Asia. Look forward to hearing from you.

Frog Design – Bangalore

Address 18/1, Outer Ring Road, Panathur Post Bangalore 560 103, India | Phone +91 80 4106 7000 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Frog Design – Tamil Nadu

Espee IT Park, Plot #5 Jawaharlal Nehru Salai, Ekkattuthangal

Guindy, Chennai 600032, Tamil Nadu, India | Phone +91 44 4422 6000 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

Frog Design – Gurgaon

Electronic City, Plot 31 Sector 18, Gurgaon 122015, Haryana, India | Phone +91 12 4409 5888 | Website www.frogdesign.com | About Frog works with the world’s leading companies, helping them to design, engineer, and bring to market meaningful products and services.

IDEO India

Address Notan Heights, 12th Floor, Off Gurunank Road, Bandra West, Mumbai – 4000 50.  | Website www.ideo.com | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

INDI linked with Insitum – Pune

Address 503-504, C1, Saudamini Complex, Bhusari Colony R, Paud Road, Pune – 411038, INDIA | Phone 91 20 252 81433 | Website www.indidesign.in| Email info@indidesign.in | Twitter @Sudhir_indi | About INDI is an international Brand, Design & Innovation consultancy involved in Management consulting, Organizational design, Design of products, Services, Environments and Digital Experiences.

Kern Design – Secunderabad
Address 210 B, Swapnalok Complex, S.D. Road, Secunderabad 500 003, India | Phone +91 40 40171313 | Website www.kern-comm.com | Email ripul@kern-comm.com | About Kern Communications specializes in delivering solutions that are easy to use and fun to learn. Kern’s strengths lie in understanding learners or users and translating this learning to useful, usable, effective, and successful solutions.

Microsoft Research India – Bangalore

Address Roger Needham Building “Scientia”, 196/36 2nd Main, Sadashivnagar, Bangalore 560 080 India | Website research.microsoft.com/en-us/labs/india/default.aspx | Phone +91 (80) 6658-6000 | About Microsoft Research is dedicated to conducting both basic and applied research in computer science and software engineering in relation to interaction design (hardware and software). Researchers focus on more than 60 areas of computing and collaborate with leading academic, government and industry researchers to advance the state of the art. Microsoft Research has expanded over the years to eight locations worldwide and a number of collaborative projects that bring together the best minds in computer science to advance a research agenda based on their unique talents and interests.

Peepal Design – Bangalore

Address 51 MCHS, 15th Cross, HSR Layout Sector 4, Bangalore 560035. INDIA | Website www.peepaldesign.com | Email people@peepaldesign.com | Twitter @peepaldesign | About We design engaging user experiences & highly usable user interfaces for software products & services. PeepalDesign brings deep expertise in the enterprise software domain specifically in Business Intelligence (Analytics & Reporting), Mobile, and transactional B2B applications.

Quicksand – Gurgaon

Address Block C2, Plot No. 4, Sushant Lok Phase 1, Gurgaon, Haryana 122002, India | Website www.quicksand.co.in | Phone +91 124 4214534 | Email ayush@quicksand.co.in (Ayush Chauhan) | About We work with organisations to create a deep, shared understanding of people’s lives, experiences and contexts and use that knowledge to envision new products, services and strategies. Design research therefore is one of our foundational skills besides being an interdisciplinary creative practice between business, design and technology. Let me know if I can provide any other information.

Quicksand – Bangalore

Address No. 108, 2nd Main, 6th Cross, 1st Block, Koramangala, Bangalore – 560034, India | Website www.quicksand.co.in | Phone +91 80 41288551 | Email babegeorge@gmail.com (Babitha George) | About We work with organisations to create a deep, shared understanding of people’s lives, experiences and contexts and use that knowledge to envision new products, services and strategies. Design research therefore is one of our foundational skills besides being an interdisciplinary creative practice between business, design and technology. Let me know if I can provide any other information.

Sapient – Bengaluru

Address Salarpuria GR Tech Park, 6th Floor, “VAYU” Block, #137, Bengaluru 560066, Karnataka, India | Website www.sapient.com | Phone +91 (080) 410 47 000 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Gurgaon

Address Towers D & E, DLF Cyber Greens DLF Phase III, Sector 25-A, Gurgaon 122002, Haryana, India | Website Website www.sapient.com | Phone +91 (124) 416 7000 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Gurgaon

Address Unitech Infospace, Ground Floor, Tower A, Building 2, Sector 21, Old Delhi – Gurgaon Road, Dundahera, Gurgaon 122016, Haryana, India 122002, Haryana, India | Website www.sapient.com | Phone +91 (124) 499 6000 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Uttar Pradesh

Address Green Boulevard (Tower C), 3rd & 4th Floor, Plot No. B-9A, Sector 62, Noida 201301, Uttar Pradesh, India | Website www.sapient.com | Phone +91 (120) 479 5000 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

ThoughtWorks – Bangalore

Address 2nd Floor, Tower C, Corporate Block, Diamond District

Airport Road, Bangalore – 560 008, India | Website www.thoughtworks.com | Phone +91 80 4064 9570 | Email info-in@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Bangalore

Address ACR Mansion, 2nd floor, 147/F, 8th Main Rd. 3rd Block, Koramangala, Bangalore – 560 034, India | Website www.thoughtworks.com | Phone +91 80 4323 3700 | Email info-in@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Tharamani

Address Ascendas International Tech Park, Zenith – 9th Floor, Tharamani Road, Tharamani, Chennai – 600 113, India | Website www.thoughtworks.com | Phone +91 44 4901 8400 | Email info-in@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Gurgaon

Address 6th Floor, Tower B, Building No. 14,DLF Cyber City Phase III, Sector 24 & 25A Gurgaon, Haryana 122002, New Delhi, India | Website www.thoughtworks.com | Phone +91 12 4493 4900 | Email info-in@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Pune

Address GF-01 and MZ-01 Tower C, Panchshil Tech Park, Yerwada Pune – 411006, India | Website www.thoughtworks.com | Phone +91 20 4002 7863 | Email info-in@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

User Postulo – Pune
Address 1 Nyasa Apartments, Lane no 14, Prabhat Road, Pune, 411004, India | Phone +91 9890010069 | Website www.userpostulo.com | Email satyajit@userpostulo.com | About User Postulo is a human experience design firm. We provide insights and analyze user behavior; combine this knowledge with creative design to meet an organization’s goals.

Japan

Profero – Tokyo

Address 〒101-0052 Tokyo Chiyoda 神田小川町2-4-16 Heiwadoビル10F | Website www.profero.com | Phone . +81 (0)3 3291 2202 | Email info_jp@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

Singapore

IDEO Singapore

Address 26A Everton Rd, Singapore 089381| Website www.ideo.com | Phone +65 6325 9162 | Twitter @ideo | About Ideo helps companies build businesses, innovate, develop capabilities, and grow.

Motorola Solutions

Address 12 Ang Mo Kio Street 64, Singapore 569088 | Phone +65 6481 2000 ‎‎| Website www.motorolasolutions.com | About Motorola Solutions connects people through technology. Businesses and government agencies around the world turn to Motorola Solutions innovations when they want highly connected teams that have the information they need throughout their workdays and in the moments that matter most to them.

Profero

Address 28 Maxwell Road #03-13, Singapore 069120 | Website www.profero.com | Phone +65 6327 7139 | Email gavin.coombes@profero.com | Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

Reading Room

Address 29A-30A Duxton Road, Singapore 089494 | Website readingroomsingapore.com.sg | Phone +65 3106 2050 | Email info@readingroomsingapore.com.sg | Twitter @ReadingRoomUK | About The UK’s fastest growing independent digital communications agency with over 150 staff working in London, Manchester, Sydney, Brisbane and Canberra.

R/GA

Address The MacDonald House, 40A Orchard Road, 8th Floor, Singapore 238838 | Website www.rga.com | Phone +65 6737 7472 | Twitter @RGA | About R/GA is a full-service digital agency that transforms the way people interact with brands.

Sapient

Address Air View Building #02-01, 2 Peck Seah Street, Singapore 079305, Republic of Singapore | Website www.sapient.com | Phone +65 3104 5308 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

South Korea

Continuum Innovation – Seoul

Address Seoul 31-18 Chungdam-dong, Kangnam-gu, Seoul, Korea 135-950 | Phone +82 2 720 7178 | Website www.continuuminnovation.com | Twitter @_Continuum | About A global innovation and design consultancy with offices in Boston, Los Angeles, Milan, Seoul and Shanghai.

Profero – Seoul

Address South Korea Seoul Gangnam-gu Yeoksam-dong 707-2 | Website www.profero.com | Phone +82 2 555 0053 | Email peter.moody@profero.com| Twitter @Profero | About We create ideas people can belong to. Globally. Independently. Across any owned, earned or paid media platform.

Think User – Seoul

Address 532 Artizen Bldg. 3F, Shinsa-dong, Gangnam-gu, Seoul, Korea | Phone +822-546-5471 | Website www.thinkuser.com www.thinkuser.com | Email global@thinkuser.com | Twitter @ | About At ThinkUser, we aspire to innovate user experience, to create new value for human interactions and products, and to improve the global quality of life through design.
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Australia and Oceania

Australia

Bienalto – St Darlinghurst

Address 165 Riley St Darlinghurst NSW 2010 Australia | Phone +61 2 8356 3000 | Website www.bienalto.com | Email info@bienalto.com | About We design and manage customer experience and dialogue programs informed by analytics and research.

Boomworks – Camperdown

Address 34 Denison Street Camperdown NSW 2050 Australia | Phone 02) 9557 9710 | Website www.boomworks.com.au | Email theworks@boomworks.com.au | Twitter @Boomworks | About We are a Sydney based agency who specialise in online strategy, user centered design and development.

Design + Industry – St Balmain

115 Mullens St Balmain, NSW 2041, Australia | Phone +61 2 9555 1166 | Website www.design-industry.com/Home.htm | About Design + Industry is the largest and leading industrial design and product engineering consultancy in Australia. With offices in Sydney and Melbourne, we specialise in the development of competitive and innovative product design solutions for companies striving to become world leaders.

Design + Industry – Black Rock

Address 616 Balcombe Rd, Black Rock VIC 3193, Australia| Phone +61 3 9589 3000 | Website http://design-industry.com/Home.htm | About Design + Industry is the largest and leading industrial design and product engineering consultancy in Australia. With offices in Sydney and Melbourne, we specialise in the development of competitive and innovative product design solutions for companies striving to become world leaders.

Design Providence – Melbourne

Address 66 Glenard Drive, Eaglemont 3084, Victoria, Australia| Website www.designprovidence | Phone  +613 9459 1097 | Email info@designprovidence.com.au | Twitter @designprovidenc | About Design Providence is a multidisciplinary design consultancy using deep research to tackle wicked problems across corporate and social enterprise to help achieve sustainability in its social, environmental and fiscal embodiments.

Design Works – Melbourne

Address Level 12, Royal Domain Centre, 80 St Kilda Road, Melbourne VIC 3004 Australia | Phone +61 3 8638 2180 | Website www.different.com.au | Twitter @DifferentUX | About Different is Australia’s largest experience design firm, with a team of 50 consultants dedicated to building and leveraging an understanding of customers to guide product and service design.

Digital Eskimo – Surry Hills

Address Level 2, 44 Foster Street Surry Hills NSW 2010 Australia | Phone +61 2 9212 3366 | Website digitaleskimo.net | About Digital Eskimo is a human centred design firm. We help organisations embrace problems with our collaborative, research-based Considered Design method. With a core competency in User Experience design our work also includes a broad mix of communication, campaign, strategy and research projects.

Heath Wallace – Melbourne

Address The Rosella Complex, Building 18A, 64 Balmain Street Richmond, Melbourne 3121, Australia | Website www.heathwallace.com | Phone +61 3 9868 9388 | Email info@heathwallace.com | Twitter @HeathWallace | About We create user-friendly, accessible websites for leading financial services companies worldwide.

Huddle Design – Melbourne

Address Level 6, 90 William St, Melbourne, VIC, Australia 3000 | Phone +613 8376 7575 | Website www.huddledesign.com | Email hello@huddledesign.com | Twitter @huddledesign | About Huddle’s purpose is to do meaningful work and positively affect humanity through service design. We get excited when we are working with courageous people who embrace change & new ways of thinking.

Meld Studios – Sydney

Address Suite 402 147a King Street Sydney NSW 2000 Australia | Phone +61 (0) 415 607 142 | Website www.meldstudios.com.au | Email principals@meldstudios.com.au | About We use research and design techniques to create exceptional products, systems, and services, delivering innovation and value to our clients.

Neoteny Service Design – Glebe

Address PO Box 1109, PO Box 1109 Bdwy, Glebe, NSW 2037, Australia | Phone +61 2 8061 6651 | Website www.neoteny.com.au | Twitter @NeotenyDesign | About Neoteny is a full service design company. We believe great design changes lives and we have a lot of fun doing it.

Objective Digital – Sydney

Address Level 10, 220 George Street, Sydney 2000 NSW Australia | Phone 1300 85 80 15 | Website www.objectivedigital.com | Email info@objectivedigital.com | Twitter @ObjectiveDig | About We help make sure your online customer experiences are fantastic! Usability Testing, User Centred Design and Eye Tracking in Australia.

Optimal Experience – Surry Hills

Address Studio 408, 50 Holt Street, Surry Hills NSW 2010 Australia | Phone: +61 2 9699 2765 | Website www.optimalexperience.com | Email info@optimalexperience.com | Twitter @optimalexp | About Optimal Experience is a strategic user experience consultancy with significant expertise in analyzing, designing and evaluating the interactions between people, systems and organizations. Our concern is the overall outcome of cross-channel interactions and service channels, as well as individual the individual touchpoints. Our collaborative approach ensures that we work with closely with our clients to deliver their results and help them develop their own capabilities.

Peak Usability – Brisbane

Address Level 4 Watkins, 225 Wickham Tce, Brisbane, 4000, Australia | Phone 07 3839 9593 | Website www.peakusability.com.au | Email information@peakusability.com.au | Twitter @PeakUsability | About We help organisations achieve their goals by creating highly usable and user centric websites, intranets, web applications and software.

PTG Global – Sydney

Address Maritime Trade Towers, Level 16, 207 Kent Street, Sydney NSW 2000 | Phone +61 9251 4200 | Website www.ptg-global.com | Email info@ptg-global.com or Alexandra King at alexk@ptg-global.com | About PTG is a leading Australian business technology consultancy specialising in strategic planning, business process improvement, user experience, user interface design and application development. Our solutions work the right way, first time, to deliver superior business performance and a compelling customer experience.

Reading Room – Canberra

Address Level 1, 45 Torrens St, Braddon, Canberra ACT 2612, Australia | Website www.readingroom.com.au | Phone +61 2 6229 9400 | Email info@readingroom.com.au | Twitter @ReadingRoomUK | About The UK’s fastest growing independent digital communications agency with over 150 staff working in London, Manchester, Sydney, Brisbane and Canberra.

Reading Room – Sydney

Address Level 2, 487 Elizabeth St, Surry Hills, Sydney NSW 2010, Australia | Website www.readingroom.com.au | Phone +61 2 8394 6888 | Email info@readingroom.com.au | Twitter @ReadingRoomUK | About The UK’s fastest growing independent digital communications agency with over 150 staff working in London, Manchester, Sydney, Brisbane and Canberra.

Reading Room – Brisbane

Address Unit 6, 31 James Street, Fortitude Valley, Brisbane QLD 4006, Australia | Website www.readingroom.com.au | Phone +61 2 8394 6888 | Email info@readingroom.com.au | Twitter @ReadingRoomUK | About The UK’s fastest growing independent digital communications agency with over 150 staff working in London, Manchester, Sydney, Brisbane and Canberra.

Sapient – Southbank

Address Level 1, 359-361 City Road, Southbank, VIC 3006 | Website www.sapient.com | Phone +61 (3) 9537 0488 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Sydney

Address 29 Hutchinson Street, Surry Hills, Sydney NSW 2010 | Website www.sapient.com | Phone +61 (02) 9024 3050 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Sapient – Brisbane

Address Merivale Street, South Brisbane, QLD 4101 | Website www.sapient.com | Phone +61 (7) 3114 9300 | About We want to travel faster. Work faster. Communicate and connect faster. We’re a society fixated on speed, because we’re a society fixated on technology. It’s our collective accelerator. As technology moves, we move. But the same technology that fulfills our need for speed also poses our biggest challenge. Because technology doesn’t just increase the speed at which we move, it increases the speed at which change moves.

Stamford Interactive – Cremorne

Address Level 1, 132 Gwynne Street, Cremorne VIC 3121 | Phone +61 3 9270 7900 | Website www.stamfordinteractive.com.au | Email melbourne@stamfordinteractive.com.au | Twitter @StamfordUX | About UX with a twist of reality; what we are passionate about, what we learn from, and what make us laugh and cry. From Australia’s leading UX un-consultancy.

Stamford Interactive – Surry Hills

Address Level 2, 420 Elizabeth Street, Surry Hills NSW 2010 | Phone +61 2 9699 9977 | Website www.stamfordinteractive.com.au | Email sydney@stamfordinteractive.com.au | Twitter @StamfordUX | About UX with a twist of reality; what we are passionate about, what we learn from, and what make us laugh and cry. From Australia’s leading UX un-consultancy.

Stamford Interactive – Griffith

Address Suite 8, 131 Canberra Avenue, Griffith ACT 2603 | Phone +61 2 6239 7834 | Website www.stamfordinteractive.com.au | Email canberra@stamfordinteractive.com.au | Twitter @StamfordUX | About UX with a twist of reality; what we are passionate about, what we learn from, and what make us laugh and cry. From Australia’s leading UX un-consultancy.

Stamford Interactive – Brisbane

Address Level 18, 333 Ann Street, Brisbane QLD 4000 | Phone +61 7 3041 6499 | Website www.stamfordinteractive.com.au | Email brisbane@stamfordinteractive.com.au | Twitter @StamfordUX | About UX with a twist of reality; what we are passionate about, what we learn from, and what make us laugh and cry. From Australia’s leading UX un-consultancy.

Symplicit – Docklands

Address Level 1, Suite 103, 757 Bourke Street, Docklands, VIC 3008

Australia | Phone + 61 (0)3 9670 3385 | Website symplicit.com.au | Email hello@symplicit.com.au | Twitter @symplicit | About We offer research into your customers that leads to strategic insights for your product. Understanding behaviour enables us to change the customer experience – and that changes happens though great design.

The Hiser Group – Melbourne

Address Level 18 / 535 Bourke Street, Melbourne VIC 3000 Australia | Phone +61 3 9648-4333 | Website www.hiser.com.au | Email info@hiser.com.au | About Hiser is an interface and experience design company with a strong focus on User Experience Service and Design. We specialise in designing any interface that sits between people (and technology) and their environment.

The Hiser Group – Sydney

Address Level 10 / 90 Arthur St North Sydney NSW 2060 Australia | Phone +61 2 9929-8588 | Website www.hiser.com.au | Email info@hiser.com.au | About Hiser is an interface and experience design company with a strong focus on User Experience Service and Design. We specialise in designing any interface that sits between people (and technology) and their environment.

ThoughtWorks – Brisbane

Address Level 7, 320 Adelaide Street Brisbane, QLD 4000, Australia | Website www.thoughtworks.com | Phone +61 7 3129 4506 | Email info-au@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Melbourne

Address Level 14, 303 Collins Street, Melbourne, VIC 3000, Australia, GPO Box 4701, VIC 3001 | Website www.thoughtworks.com | Phone +61 3 9691 6500 | Email info-au@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Perth

Address Level 20, 44 St Georges Terrace, Perth, WA 6000, Australia | Website www.thoughtworks.com | Email info-au@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

ThoughtWorks – Sydney

Address Level 8, 51 Pitt St, Sydney NSW 2000 Australia | Website www.thoughtworks.com | Phone +61 2 9224 1700 | Email info-au@thoughtworks.com | Twitter @twthoughts | About The custom software experts.

Usability One – South Melbourne

Address Ground Floor, 119 Ferrars Street, South Melbourne VIC Australia 3205 | Phone 1300 783 103 | Website www.usabilityone.com | Email email@UsabilityOne.com | About We evaluate websites and other interfaces to enhance the user experience and better serve your business needs. By analyzing and improving usability, we help our clients to maximise the return on investment from their user interfaces.

Usability One – Surry Hills

Address Level 1, 26–28 Wentworth Ave Surry Hills, NSW Australia 2010 | Phone +61 2 9261 4624 | Website www.usabilityone.com | Email email@UsabilityOne.com | About We evaluate websites and other interfaces to enhance the user experience and better serve your business needs. By analyzing and improving usability, we help our clients to maximise the return on investment from their user interfaces.

WilsonFletcher – Surry Hills

Address 116-118 Chalmers Street Surry Hills NSW 2042 Australia | Phone +61 405 224 027 | Website wilsonfletcher.com | Email info@wilsonfletcher.com.au | About Our services are built on three core disciplines. Our difference comes from how we integrate them to generate solutions that are objectively grounded, future-focused and intelligently delivered.

New Zealand

Bowmast Consulting – Based on Christchurch

Phone +64 (0) 210 676758 | Website www.bowmast.com | Email nick@bowmast.com | Blog www.userexperience.co.nz | About Bowmast is a boutique User Experience and Design Research consultancy.

Design Works – Wellington

Address Level 5, Hope Gibbons Building, 7-11 Dixon Street, PO Box 6335, Te Aro Wellington 6141 New Zealand | Phone 021 55 6000 or +64-4-931 9038 | Website www.designworks.co.nz | About When design works, it not only adds value to businesses, but to people’s lives. When strategic logic meets creative magic, things always change for the better. As New Zealand’s leading strategic design practice, we have an unmatched capability and experience across a wide variety of disciplines. We transform business (and human) performance in a variety of industries by helping our clients move into market spaces they can truly own. A passionate team focused on building world leading New Zealand brands through simply brilliant design.

Design Works – Auckland

Address Level 4, Queens Arcade Building, 21 Customs Street, PO Box 1249, Shortland Street, Auckland 1140, New Zealand | Phone +64 9 358 3033 | Website www.designworks.co.nz | About When design works, it not only adds value to businesses, but to people’s lives. When strategic logic meets creative magic, things always change for the better. As New Zealand’s leading strategic design practice, we have an unmatched capability and experience across a wide variety of disciplines. We transform business (and human) performance in a variety of industries by helping our clients move into market spaces they can truly own. A passionate team focused on building world leading New Zealand brands through simply brilliant design. Designworks.

Design Works – Christchurch

Address Level 2, 122 Victoria Street, PO Box 25409, Christchurch 8144 New Zealand | Phone +64 3 964 5608 | Website www.designworks.co.nz | About When design works, it not only adds value to businesses, but to people’s lives. When strategic logic meets creative magic, things always change for the better. As New Zealand’s leading strategic design practice, we have an unmatched capability and experience across a wide variety of disciplines. We transform business (and human) performance in a variety of industries by helping our clients move into market spaces they can truly own. A passionate team focused on building world leading New Zealand brands through simply brilliant design.

Empathy Design – Wellington

Address Level 2, 276 Cuba Street, Wellington 6011, New Zealand, PO Box 27369, Wellington 6011 | Phone +64 4 385 1370 | Website www.empathydesign.com| Email tracey@empathydesign.com | About We create better futures, by design. Helping organisations to discover opportunities, unravel problems, gain insights and provide value.

Locus Research – Tauranga

Address PO Box 4141, Mt Maunganui, Tauranga 3116, New Zealand | Phone +64 7 571 5007 | Website www.locusresearch.com | Email info@locusresearch.com | Twitter @locusresearch | About Our core business is creating products and delivering them to market.

Optimal Usability – Wellington

Address Level 2, 126 Cuba Street, PO Box 24-032, Wellington 6011, New Zealand | Phone +64 4 498 4450 | Website www.optimalusability.com | Twitter @OptimalNZ | About Optimal Usability is New Zealand’s leading usability consultancy. Our 21-strong team comprises usability experts, information architects, business analysts and designers. We share a passion for making the world a better place by designing things that are simple and satisfying to use.

Optimal Usability – Auckland

Address Level 1, 21 Graham St, Auckland 1010 New Zealand | Phone +64 9 359 9407 | www.optimalusability.com | Email info@optimalusability.com | Twitter @OptimalNZ | About Optimal Usability is New Zealand’s leading usability consultancy. Our 21-strong team comprises usability experts, information architects, business analysts and designers. We share a passion for making the world a better place by designing things that are simple and satisfying to use.

ZEFAMEDIA – based in Wellington / Kapiti

Phone 021 619 629 [International +64 21 619 629]| www.zefamedia.com | Email zef@zefamedia.co.nz | Twitter @zefamedia | About Zef helps organisations tap into their customer needs and desires. A visual thinker and researcher, Zef combines strategy, branding and research to create people-friendly experiences for interactive, mobile and web interfaces that integrate with the way people live, work and play.

Updated 2014

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27 comments

  1. I would be very pleased if you would include Optimal Experience in the Hitchhiker’s Guide… Thanks!

    Details are as follows:

    Studio 408, 50 Holt Street, Surry Hills NSW 2010 Australia
    Phone: +61 2 9699 2765
    Website: http://www.optimalexperience.com
    Email: info@optimalexperience.com
    Twitter: @optimalexp
    About: Optimal Experience is a strategic user experience consultancy with significant expertise in analyzing, designing and evaluating the interactions between people, systems and organizations. Our concern is the overall outcome of cross-channel interactions and service channels, as well as individual the individual touchpoints. Our collaborative approach ensures that we work with closely with our clients to deliver their results and help them develop their own capabilities.

  2. Emma Jefferies

    Hi Susan,

    Thank you for sharing your company’s information, I have now added Optimal Experience to the global map. Over the next week or so I will be adding international companies such as Ideo, Intel etc and all of the London based companies in the design/user research area – so if you check back on this post you should see the map will grow. Then when the post is done I will also provide a written list. Also I am looking for companies in South America and Africa to fill the gaps in the map, so if you know any companies that do design/user research in those areas I would be keen to know.

    Cheers,

    Emma

  3. Hi Emma,

    I am a co-founder of Quicksand (www.quicksand.co.in), a design and innovation consultancy in India (with studios in Delhi and Bangalore). We work with organisations to create a deep, shared understanding of people’s lives, experiences and contexts and use that knowledge to envision new products, services and strategies. Design research therefore is one of our foundational skills besides being an interdisciplinary creative practice between business, design and technology. Let me know if I can provide any other information.

    Cheers
    Ayush

  4. Emma Jefferies

    Hi Ayush,

    Thank you for sharing – it sound like Quicksand is really interesting and from what I have Googled – a forward thinking company.

    It would be great to get your address, phone number, email for both studios – Delhi and Bangalore, and it you have a twitter account that would be great.

    Kind Regards,

    Emma

  5. Dear Emma,

    I have the pleasure of being part of a fabulous organisation here at the tip of Africa. We’re called the Design Indaba. We’re one of the biggest multidisciplinary Design platforms in the world.

    Our passion for the promotion of design and creativity – as an agent of social and economic change is undiminished after a decade. The event, which started as a biannual conference in 1995, recently celebrated its 14th edition.

    We believe that creativity can play a role in re-imagining South Africa, and indeed all Africa. Creative people are problem solvers. They are reformers. Simply put, they want to make things better. We thought that it’s high time that Africa had access to these unique skills sets – rather than the usual retinue of policy wonks and politicians!

    Whilst we may have started as only a biannual event back in the mid-90′s, we have grown exponentially over the years, and are now so much more than event.

    We would love to form part of Global List.

    Please visit our website to see more about what we do, throughout the the year, throughout the world.

    Warm regards,
    Matthew

  6. Emma Jefferies

    Dear Matthew,

    This would like an amazing organization and from the your website http://www.designindaba.com will some great projects. Thank you for sharing – it great to get the first Africa place on the map!!! I have now add your organization to the map.

    Cheers,

    Emma

  7. Hi Emma,

    Following from our recent chats on Linkedin, I run my own Specialist Independent Digital Recruitment Company- Connect Digital- based in Sydney, Australia.

    My contact details are:

    Jeremy Champion
    DIRECTOR
    Connect Digital

    Website: http://www.connectdigital.com.au
    Email: jchampion@connectdigital.com.au
    Phone: +61 (0) 433 249 725
    Skype: jeremychampion

    Linkedin: http://au.linkedin.com/in/jeremychampion2009
    Twitter: http://twitter.com/JeremyChampion

    Please contact me if you are a Digital Candidate looking for a new job opportunity or a Client looking for assistance to recruit the best Digital talent. (Australia or Globally)

    I have a particular interest in & recruit for the UX industry in Australia & abroad.

    In alphabetical order here are a number of UX/Research/Design Agencies based in Australia, for your reference –

    1) Bienalto
    2) Boomworks
    3) Different
    4) Meld Studios
    5) Objective Digital
    6) Peak Usability
    7) PTG Global
    8) Stamford Interactive
    9) Symplicit
    10) The Hiser Group
    11) Usability One
    12) WilsonFletcher

    I hope this lists helps & encourage any questions from Clients & Candidates.

    Cheers

    Jeremy Champion

  8. Emma Jefferies

    Hi Jeremy,

    Thank you taking the time to share the companies you know in Australia- I will soon add them to the map. :)

    Cheers,
    Emma

  9. Thanks for this great list Emma. Have taken a look around your site and now going to check out your Dyslexic PhD film – I have family members with dyslexia so will share it with them also. Great that you’ve found your niche(s) in this dyslexic-unfriendly world with your many talents!

    So, I’ve been working in the Experience Design field for over a decade in New Zealand and Australia – here’s my details – if you can add me to your list that’d be fab:

    ——————————————–
    ZEFAMEDIA

    Wellington/Kapiti, New Zealand

    Zef helps organisations tap into their customer needs and desires. A visual thinker and researcher, Zef combines strategy, branding and research to create people-friendly experiences for interactive, mobile and web interfaces that integrate with the way people live, work and play.

    Web http://www.zefamedia.com
    Email zef@zefamedia.co.nz
    Mobile +64 21 619 629
    Twitter @zefamedia

  10. Emma Jefferies

    Hi Zef,

    Thank you sharing your company – I have now added it to the map and list. Hope your family members find the videos helpful – let me know if you have any question.

    Thank you for getting in touch,
    Emma

  11. Emma,

    What a great list, thank you so much for sharing this. I am currently in the UK, getting my Master in Design Ethnography and have been looking at many of these companies, but havent seen any one place to get all this info.

    Thanks and good luck with your new endeavors :)
    Lena

  12. Hi Lena,

    No problem really like putting it together. Well hope you helps you look to different places where you can do design research. Your master sound really interesting where about are you doing it?

    Cheers,

    Emma

  13. Thanks for your information about Design Research Agencies. I am sure that it will help me a lot in my marketing field as well as for personal use.

  14. Hi Shannon,

    No problem hope that it help :) Emma

  15. Hi Emma, Could you please include Lextant in your Hitchhiker’s Guide? Thanks!

    Address: 580 North 4th Street #610, Columbus, OH, USA
    Website: http://www.lextant.com
    Email: info@lextant.com
    Phone: 800.324.1613
    About Lextant: Lextant is a design research and user experience firm that helps companies bring the best possible products and services to market. Our innovative techniques dig deep into customer emotions – the frustrations, expectations, needs, and aspirations that frame every brand experience. These insights give our clients design clarity, a key to aligning efforts, reducing risk, and building customer loyalty.

  16. Hi Adrienne,

    Thank you for sharing your company I will add it to the map. Really like the human aspect you explore in your projects.

    Cheers,

    Emma

  17. Hi

    Please could you add SimpleUsability Ltd to your UK listing.
    Address: Round Foundry Media Centre, Foundry Street, Leeds, LS11 5QP
    Website: http://www.simpleusability.com
    Phone: +44 113 3508 155
    Twitter: @simpleusability
    Email: info@simpleusability.com
    About: SimpleUsability is a market research and usability research company that works with major brands and organisations, helping them understand their customers through specialist technologies, such as eye tracking & EEG, to capture conscious and subconscious behaviours.

  18. Hi Guy,

    Thank you sharing your company information – it has now been added to the map. I see that you do some work in Emotion Response Analysis that look really interesting.

    Cheers,

    Emma

  19. Hi there Emma,

    Thanks for putting this list together, it’s great!

    Could you please add Huddle design to the list?

    About:
    Huddle’s purpose is to do meaningful work and positively affect humanity through service design. We get excited when we are working with courageous people who embrace change & new ways of thinking

    http://www.huddledesign.com

    address: Level 6, 90 William St, Melbourne, VIC, Australia 3000

    Phone +613 8376 7575

    Email: hello@huddledesign.com

    Twitter: @huddledesign

    Thankyou very much :-)

    Cheers,
    Patti

  20. Dear Patti,

    No problem I would be happy to. Thank you for making me aware of your company look like you do some great work!

    Cheers Emma.

  21. Hi Emma, could you include Voël in your guide? Thanx!

    Address: Rua Brasópolis 268A, Belo Horizonte/Minas Gerais – BRASIL
    Website: http://www.voel.in
    Email: contato@voel.in
    Twitter: voeldesign
    Facebook.com/voeldesign
    Phone: 55 31 2551-3294
    About: A design company and our focus is design custom and appropriate solutions for every need. Our work is help companies create, reinvent or innovate in businesses, products, services or brands by adding the strategic thinking and a holistic view of the designer.

  22. Hi Eduardo,

    Thank you for making me aware of your company, it great to get a more know of more people in Brazil in this field. You look like you have great people working with you too!

    Cheers,

    Emma

  23. Would you like to include Elephant in your list?
    ABout Elephant: Elephant is a strategic design and innovation consultancy that partners with organizations to transform them into dynamic, profitable and meaningful entities.Elephant is one of the first multi-disciplinary design companies from India that started in 1989 when design was not even a business in India. It is a team of 80+ across disciplines located at Pune, Delhi & Singapore. We are in strategic partnerships with Continuum (for India & Singapore) and for npk, a leading Dutch design & innovation company. We are also the Indian associate of a consortium called The Design Alliance, a 10 year old consortium of design companies across 11 countries in Asia. Look forward to hearing from you.